JOSE CARDENAS
Smyrna,USA
Summary
Dynamic and reliable professional, excelling in customer service and strategic planning. Skilled in driving and transportation, I consistently met delivery schedules while ensuring safety and efficiency. Adept at problem-solving and teamwork, I thrive in fast-paced environments, enhancing operational success and customer satisfaction.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work History
Dispatch Supervisor
Speedx
Nashville, Tennessee
09.2025 - Current
- Coordinated dispatch operations for timely delivery of services.
- Managed communication between drivers and clients effectively.
- Prioritized urgent requests and allocated resources accordingly.
- Documented incidents and maintained accurate logs for compliance.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Provided timely updates to customers regarding their orders or requests.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Participated in team meetings discussing changes in procedures or processes.
Driver
Amazon
Nashville, TN
04.2024 - Current
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Operated delivery vehicles, ensuring proper maintenance and cleanliness for optimal performance.
- Navigated routes effectively to meet scheduled delivery times and customer expectations.
- Utilized handheld devices for tracking deliveries and obtaining customer signatures upon receipt.
Maintenance Technician
MI Metals
Smyrna, TN
11.2024 - 08.2025
- Conducted routine inspections of machinery to identify and address maintenance needs.
- Assisted in troubleshooting electrical and mechanical issues, enhancing repair turnaround times.
- Performed preventive maintenance on equipment to ensure optimal functionality and minimize downtime.
- Collaborated with team members to implement safety protocols, promoting a safer work environment.
Order Filler
Walmart Distribution
Shelbyville, TN
08.2022 - 11.2024
- Learned safety protocols and efficient order-filling techniques.
- Operated warehouse equipment to prepare orders for shipment.
- Assisted in inventory management by organizing and labeling stock items.
- Collaborated with team members to ensure timely order fulfillment.
Dental Assistant
Image Otrodontics
Shelbyville, TN
02.2018 - 08.2022
- Assisted in patient preparation and comfort during orthodontic procedures.
- Managed sterilization of instruments to maintain compliance with safety protocols.
- Supported the orthodontist by preparing treatment areas and organizing materials efficiently.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Scheduled appointments and coordinated patient follow-ups to optimize office workflow.
Education
Associate of Science - Pre Dental
Motlow State Community College
Tullahoma, TN 08.2019 - 12.2020
Shelbyville Central High School
Shelbyville, TNSkills
- Customer service
- Problem-solving
- Punctual and reliable
- Schedule management
- Driving and transportation
- Maintenance and repair
- Interpersonal skills
- Teamwork and collaboration
- Strategic planning
- Effective communication
- Appointment scheduling
- Excellent communication
- Language proficiency
- Time management
- Bilingual
Timeline
Dispatch Supervisor
Speedx
09.2025 - Current
Maintenance Technician
MI Metals
11.2024 - 08.2025
Driver
Amazon
04.2024 - Current
Order Filler
Walmart Distribution
08.2022 - 11.2024
Associate of Science - Pre Dental
Motlow State Community College
08.2019 - 12.2020
Dental Assistant
Image Otrodontics
02.2018 - 08.2022
Shelbyville Central High School