Jose Cardona Perez
Kissimmee,United States
Summary
Sales Account Specialist with a foundation in hospitality, skilled in client relationship management and personalized service delivery. Combines hospitality expertise with strategic sales approaches to enhance client satisfaction and drive revenue growth.
Overview
10
10
years of professional experience
Work History
Sales Account Specialist
Hilton Grand Vacations
Orlando, FL
03.2025 - Current
- Responded promptly to client inquiries and resolved issues effectively.
- Responded promptly to customer inquiries via phone or email.
- Coordinated and communicated price quotes, terms of sale, delivery dates, and service obligations to ensure customer satisfaction.
- Tracked interactions and managed leads using CRM software to enhance client engagement.
Sales Professional
DoctorsRx Medical Weight Loss
Longwood, Florida
03.2024 - 03.2025
- Drive revenue growth by identifying client needs, tailoring medical weight loss solutions, and consistently exceeding sales targets.
- Implemented innovative sales strategies that increased client engagement and enhanced satisfaction with medical weight loss services.
- Developed and maintained client relationships, driving significant sales growth in medical weight loss solutions.
- Analyze client health data to create customized weight loss plans, ensuring precise and effective solutions for lasting results.
Server Assistant
Waldorf Astoria
Orlando
01.2021 - 01.2022
- Greeted guests and communicated key information to ensure smooth service and compliance with safety standards.
- Anticipated guest needs to enhance dining experiences and increase overall satisfaction.
- Secured VIP table assignments through attention to detail and strong work ethic.
- Delivered personalized service to high-end clientele in luxury retail environment.
- Developed strong relationships with clients through attentive communication and follow-ups.
FOH Ladder (Bartender, Server, Barback, FoodRunner)
Hilton Orlando
Orlando
08.2016 - 03.2020
- Provided high-quality customer service, directly contributing to increased guest satisfaction and repeat business.
- Collaborated with team members to maintain seamless operations, meeting and exceeding service standards.
- Advanced from Food Runner to Bartender, delivering exceptional service across multiple venues.
- Managed inventory and requisition sheets to ensure timely stock replenishment and minimize service disruptions.
Education
High School Diploma -
Antilles College
Aguadilla08-2015
Skills
- Sales achievement
- Product and service sales
- Sales Growth
- Account servicing
- Customer relationship management
- Client engagement
- Stakeholder management
- Prospecting clients
- CRM software
- Attention to Detail
- Innovative Strategies
- Problem solving
- Effective communication
- Time management
- Customer service
- VIP Service
Accomplishments
Equipment Rentals (Audio)
Photographer/Videographer
Have worked with Venues in;
Orlando: Elixer, Celine, Iron Cow
Miami: Jolene, T Records, The Trip
Photographer/Videographer
Have worked with Venues in;
Orlando: Elixer, Celine, Iron Cow
Miami: Jolene, T Records, The Trip
Timeline
Sales Account Specialist
Hilton Grand Vacations
03.2025 - Current
Sales Professional
DoctorsRx Medical Weight Loss
03.2024 - 03.2025
Server Assistant
Waldorf Astoria
01.2021 - 01.2022
FOH Ladder (Bartender, Server, Barback, FoodRunner)
Hilton Orlando
08.2016 - 03.2020
High School Diploma -
Antilles College