Jose Castillo
Libertyville,IL
Overview
2027
2027
years of professional experience
Work History
Server
Longitud 315
315 Waukegan Ave Highwood Il.
2016 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Efficiently managed multiple tables, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and delivery.
- Maintained cleanliness and organization of dining area, adhering to hygiene standards.
- Handled cash transactions accurately and efficiently during peak hours.
- Resolved customer complaints with professionalism, ensuring repeat business opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Bartender Server
Davis Street Fishmarket
Evanston, IL
2007 - 2016
- Prepared and served cocktails, ensuring adherence to recipes and presentation standards.
- Managed inventory levels and collaborated with suppliers to maintain stock availability.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of workstations and bar area, upholding health and safety regulations.
- Assisted in training new staff on beverage preparation techniques and operational procedures.
- Developed creative drink specials based on seasonal ingredients, enhancing menu offerings.
Education
High School Diploma -
Mexico
Mexico08.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Menu memorization
- Cleanliness standards
- High volume dining
- Food running
- Supply restocking
- Table bussing
- Dining area maintenance
- Allergy awareness
- Beverage preparation
- Guest seating
- Wine service
- Food safety
- Take-out service
Timeline
Server
Longitud 315
2016 - Current
Bartender Server
Davis Street Fishmarket
2007 - 2016
High School Diploma -
Mexico