Jose Cruz
Northlake,Illinois
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level law enforcement position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Walmart
05.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
- Provided training and support to new associates to help provide high-quality customer service.
- Currently working 40+ hours a week. Full time Associate.
Cashier
McDonald's
02.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Criminal Justice
Triton College
River Grove, IL12.2022
High School Diploma -
West Leyden High School
Northlake, IL05.2019
Skills
- Team Collaboration
- Customer Support
- Product and Service Solutions
- Customer Service
- Leadership
- Bilingual- Spanish and English
- Communication
- Reliability
Accomplishments
Achieved my Peace Officer Wellness Evaluation Report
Exercise
- Exercise 6 days out of the week.
- Weight train everyday, add some cardio 4/6 days of the week.
- Bike riding.
- Stretch/Yoga
- Body weight exercise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Walmart
05.2020 - Current
Cashier
McDonald's
02.2019 - 04.2020
Criminal Justice
Triton College
High School Diploma -
West Leyden High School
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