Jose De La O Mariscal
Madera,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
General Manager
McDonald's Restaurant Franchise
07.2013 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Reduced operational risks while organizing data to forecast performance trends.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Set clear expectations and created positive working environment for employees.
Education
High School Diploma -
Madera High School
Madera, CA06.2011
Skills
- Risk Management
- Food Preparation and Safety
- Market Growth
- Total Quality Management
- Profit and Loss Accountability
- Staff Development
- Operations Management
- Leadership
Languages
Spanish
Native or Bilingual
Timeline
General Manager
McDonald's Restaurant Franchise
07.2013 - Current
High School Diploma -
Madera High School
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