Jose Delarosa
Fort Lauderdale,FL
Summary
Graduate from Florida Gulf Coast University, majoring in Business Management with a concentration in Human Resource Management. Experienced and self-motivated individual with valuable versatile field experience. Skilled in both Sales and Human Resources bringing forth passion and hard work every day. Continually develops knowledge and gains expertise in assigned related work activities and projects.
Overview
2
2
years of professional experience
Work History
Sales Development Specialist
Gartner
01.2023 - Current
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- Conducted market research to identify potential opportunities and understand customer needs.
- Achieved and exceeded monthly and annual sales targets.
Outside Sales Representative
Lumen Technologies
09.2022 - 02.2023
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs
- Contacted new and existing customers to discuss ways to meet needs through specific products and services
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Built strong client rapport to establish diversified network of connections.
Shift Lead
Llama's House
08.2021 - 09.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Increased sales significantly by upselling higher-end products to customers
- Worked with POS system to place orders, manage bills and handle complimentary items.
Management Trainee, Intern
Enterprise Rent-A-Car
10.2021 - 02.2022
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Resolved escalated concerns using professionalism and understanding of facets of issue
- Pursued every opportunity to learn about business at all levels and improve team member support.
Education
Bachelors - Business Management, Human Resource Management
Florida Gulf Coast University
Fort Myers, FL05.2022
Skills
- Adapt to diverse groups
- Professional demeanor
- Communications
- Sales training
- Up-selling
- Logistics
- Operations support
- Staff Management
- Benefits Administration
- Succession Planning
Activities
- SHRM Club Member
- Vice President of the Kappa Sigma Fraternity (2020)
- Vice President of FGCU's club basketball association (2020)
Timeline
Sales Development Specialist
Gartner
01.2023 - Current
Outside Sales Representative
Lumen Technologies
09.2022 - 02.2023
Management Trainee, Intern
Enterprise Rent-A-Car
10.2021 - 02.2022
Shift Lead
Llama's House
08.2021 - 09.2022
Bachelors - Business Management, Human Resource Management
Florida Gulf Coast University