Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jose Delgado

San Luis,AZ

Summary

Dynamic and results-driven professional with a proven track record at Deployed Services, excelling in maintaining store appearance and fostering positive customer interactions. Skilled in cash register operation and characterized by a strong work ethic, I significantly enhanced customer satisfaction and loyalty. Demonstrated ability to improve sales through strategic upselling and exceptional service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Porter

Deployed Services
02.2023 - Current
  • Run walk/drive files to/from field offices/sites
  • Basic housekeeping: Picking up trash, sweeping, fridge, shredding paper
  • Assist operating access doors and answering phones
  • Personal Property Management: Tagging, bagging, sealing, storing, retrieval
  • Meal Prep: Heating meals, receiving meals, distribution of food, fill water jugs, provide cups
  • Move mattresses, restock conex

Unarmed Security Officer

Deployed Services
02.2023 - Current
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Enhanced safety by conducting thorough and regular patrols of the premises.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Responded quickly to incidents and assessed active situations for security concerns.

Customer Service

Chevron
11.2022 - 03.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Retail Sales Associate

Boost Mobile
06.2021 - 09.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Cashier

Arco ampm
05.2019 - 04.2021
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning
    barcodes.

• Trained as cashier and provided Back up coverage to provide customers with optimal support.

  • Increased sales number % by offering advice on purchases and promoting additional products.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

Education

High school diploma -

San Luis High School
05.2021

Skills

  • Customer Service
  • Strong Work Ethic
  • Problem-Solving
  • Valid Driver's License
  • Heavy Lifting
  • Punctual and Dependable
  • Report Writing
  • Incident Reporting
  • Property Patrol
  • Maintaining Order
  • Facility Security

Certification

  • Food Handler Certification
  • Unarmed guard card

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Unarmed Security Officer

Deployed Services
02.2023 - Current

Porter

Deployed Services
02.2023 - Current

Customer Service

Chevron
11.2022 - 03.2023

Retail Sales Associate

Boost Mobile
06.2021 - 09.2022

Cashier

Arco ampm
05.2019 - 04.2021

High school diploma -

San Luis High School
Jose Delgado