Jose D Hernandez III
USPS
Beverly,Massachusetts
6
years of professional experience
Four years of retail experience in multiple departments, including two years of closing management experience working with a small night team on weekends. I possess a get it done attitude along with an eagerness to learn and a passion for customer satisfaction. I possess good communication skills and focus on connections with fellow team members as well as customers.
Work History
Postal Carrier
1 Year 10 Months- Delivered mail and packages efficiently across designated routes, ensuring timely service.
Team Trainer
2 Years- Support high engagement, productivity, and retention of new members by organizing and delivering quality training on the seafood team. As a team trainer consistently practices and models all behaviors needed to highlight excellent customer service and drive team member behaviors.
Shift Lead
2 Years- Manages team members and tasks required. Performs resets and planograms as well as cash handling for the store. Responsible for leading the store in absence of senior leadership.
Customer Service Associate Cashier
1 Year 7 Months- Processed customer transactions efficiently using point-of-sale systems.
Education
Diploma
Skills
Ability to work as part of a team
Ability to communicate directions from leadership to team
Excellent organizational skills
Efficient problem solving
Time management
Multitasker
Reliability and punctuality
Timeline
Postal Carrier
USPS
08.2024 - CurrentRead More
Team Trainer
WHOLE FOODS
08.2022 - 08.2024Read More
Shift Lead
WALGREENS
08.2022 - 08.2024Read More
Customer Service Associate Cashier
CVS
11.2020 - 06.2022Read More
Staples High School
Diploma
Read More