Jose Diaz
Springfield
Summary
Driven by a commitment to customer satisfaction and team leadership, I significantly enhanced operational efficiency and sales at National Vynil. My expertise in POS systems operations and adeptness in customer relations led to marked improvements in service delivery and workplace harmony. My tenure at Diaz Aluminum further solidified my ability to deliver exceptional results through meticulous attention to detail and a proactive approach to skill development.
Overview
22
22
years of professional experience
Work History
Floor Supervisor
National Vynil
05.2007 - 06.2024
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
Window and Door Installer
Diaz Aluminum
01.2002 - 01.2007
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
Education
High School Diploma -
Ponce Technical School - Arecibo
Arecibo, PR01.1999
Skills
- Customer Satisfaction
- Team Leadership
- POS systems operations
- Customer Relations
Timeline
Floor Supervisor
National Vynil
05.2007 - 06.2024
Window and Door Installer
Diaz Aluminum
01.2002 - 01.2007
High School Diploma -
Ponce Technical School - Arecibo
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