Jose Diaz
Katy,TX
Summary
Detail-oriented Loan Processor with four years of experience in loan processing, document review, and customer service. Skilled in ensuring compliance, meeting deadlines, and supporting smooth loan transactions. Transitioning to a Loan Officer Assistant role to leverage strong organizational and communication skills in supporting loan officers and enhancing the loan origination process.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Loan Specialist
M/I Homes, Inc.
04.2021 - Current
- Collects, analyzes, and processes the necessary documentation from applicants, credit bureaus, employers, and various creditors to verify financial information and credit standings.
- Reviews, organizes, and compiles application and loan information to ensure that a usable credit file is submitted to underwriting in a timely and accurate manner for approval.
- Communicates with applicants, underwriters, and creditors to address any issues or questions regarding the application information.
- Prepares the file for final approval and clear-to-close by branch management.
Mortgage Processor
First Community Credit Union
09.2020 - 04.2021
- Process mortgage and construction loans, including those for investors and in-house loans.
- Process home improvement and home equity loans.
- Input loan applications, order credit reports, and run loans through FNMA's Desktop Underwriter for conventional loans.
- Order tax documents, titles, appraisals, and surveys.
Education
Bachelor of Science - Supply Chain And Logistics Technology
University of Houston
4302 University Dr, Houston, TX 7700405-2021
Skills
- Attention to Detail
- Communication Skills
- Organizational Skills
- Knowledge of Mortgage and Lending Regulations
Accomplishments
- Collaborated with a team of seven to develop and implement best practices for customer communication, resulting in a more streamlined and effective approach to addressing customer inquiries, improving response times by 20%, and enhancing overall customer satisfaction.
Certification
- 20 Hour SAFE Comprehensive: Applying Mortgage Knowledge to Exam Preparation
- 3 Hour TX-SML SAFE: Review of Texas Mortgage Law
Languages
Spanish
Native or Bilingual
Timeline
Loan Specialist
M/I Homes, Inc.
04.2021 - Current
Mortgage Processor
First Community Credit Union
09.2020 - 04.2021
Bachelor of Science - Supply Chain And Logistics Technology
University of Houston
Similar Profiles
Stephanie BergerStephanie Berger
Warranty Manager at Nu Homes, 4Corners Homes and The Craft HomesWarranty Manager at Nu Homes, 4Corners Homes and The Craft Homes
Pamela E. SamuelsPamela E. Samuels
New Homes Sales Consultant at McBride Homes and Sons LGI Homes, Richmond and American HomesNew Homes Sales Consultant at McBride Homes and Sons LGI Homes, Richmond and American Homes
Kvonna CrumpKvonna Crump
Commercial Janitorial Cleaner at Preston Homes & Preston Homes IiCommercial Janitorial Cleaner at Preston Homes & Preston Homes Ii
Krystal OlobayoKrystal Olobayo
House Sitter, Baby Sitter at My MotherHouse Sitter, Baby Sitter at My Mother
Edwin AdonisEdwin Adonis
Security Officer at Mercenaries For HireSecurity Officer at Mercenaries For Hire