Versatile Operations Manager at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
UNFI, United Natural Foods
Aurora, CO
05.2022 - Current
Motivated and trained employees to maximize team productivity.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Oversaw daily loading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
Encouraged and promoted ideas aligned to business needs and benefits.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Operations Manager
NFI
Fairburn, GA
12.2020 - 02.2022
Managed 5 supervisor's ,2 team leads , and 50 employees on 2 shift, overseeing efficiency of inbound and outbound loads
Established positive and effective communication among staff and organization leadership, reducing miscommunications and missed deadlines.
KPIs by leading trainings on procedures and safety practices.
Assisted in warehouse startup, recruiting, hiring and training of team members.
Worked directly with the warehouse GM and director to brainstorm, discuss strategy and mitigate issues.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Operations Supervisor
UNFI, United Natural Foods
Aurora, CO
07.2019 - 12.2020
Motivated and trained employees to maximize team productivity.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operations Manager
Exodus Moving
Fort Collins, CO
05.2017 - 07.2019
Directed dispatching, routing and tracking of 40 fleet vehicles.
Maintained updated and detailed records of calls in physical and electronic database.
Closely monitored dispatch board to triage and prioritize over 20 daily calls.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
Evaluated and adjusted over 25 routes based on daily needs, available workers, traffic hazards and weather conditions.
Operations Supervisor
Lineage Logistics - Cold
Colton, CA
01.2015 - 05.2017
Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Supervised 112 employees on two shift.
Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.