Jose Duran
Discount Tire
Alpine,CA
2
Languages
2
Years of experience
Service-oriented technician with experience in service coordination and customer support. Skilled in optimizing workflows and enhancing customer satisfaction through effective communication and teamwork. Proficient in diagnosing and repairing mechanical systems, ensuring efficient operation and prompt resolution of technical issues. Strong knowledge of machinery and tools supports optimal equipment performance in fast-paced environments.
Work History
2 Years
08.2024 - Current
2 Years
Service Coordinator
Discount Tire | El Cajon, CA
08.2024 - Current
- Coordinated service schedules to optimize workflow and enhance customer satisfaction.
- Processed service orders accurately, ensuring timely completion and high-quality results.
- Collaborated with technicians to streamline operations and improve service delivery times.
- Assisted customers in selecting tire products, addressing inquiries, and resolving issues efficiently.
- Trained new staff on operational procedures and customer service protocols to ensure consistency.
Education
Bachelor of Science - Computer Engineering
San Diego State University | San Diego, CA | 05-2026
High School Diploma
Steele Canyon | Spring Valley, CA
Skills
Detail-oriented
Attention to detail
Quality assurance
Teamwork and collaboration
Service scheduling
Team collaboration
Dependability
Flexibility
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Service Coordinator
Discount Tire
08.2024 - CurrentRead more
San Diego State University - Bachelor of Science, Computer Engineering
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Steele Canyon - High School Diploma,
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