Dedicated Assistant General Manager with over eight years of experience at Buffalo Wild Wings. Skilled in working under pressure and adapting to new situations and challenges to best enhance the brand. Utilizes knowledge gained from working several positions, starting as a cook, to make effective decisions. Excellent reputation for resolving problems and improving customer satisfaction. Ready to tackle new challenges and excel in achieving company goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Assistant General Manager
Inspire Brands Buffalo Wild Wings
11255 E 183rd St Cerritos, CA
06.2014 - Current
Mentored and motivated team members to achieve challenging business goals.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Resolved problems promptly to elevate customer approval.
Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
Managed budget implementations, employee evaluations and contract details.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed team schedule with eye for coverage needs and individual strengths.
Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
history of meeting company goals utilizing consistent and organized practices.
Proactive with history of success managing operations, building teams and equipping employees with skills to independently handle business needs.
Offers progressive experience combined with sound judgement and good problem-solving abilities.