Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Espinoza

Asheboro,NC

Summary

Experienced in customer relations, regional cabling and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities. Focused on achieving demanding service, quality and performance objectives. Remarkable work ethic with a solid career history of working effectively with cable, internet and phone bundles.

Overview

12
12
years of professional experience

Work History

Cable Technician

Charter Spectrum
01.2021 - Current
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Enhanced network performance for clients through regular maintenance and system upgrades.
  • Streamlined cable installation processes, resulting in faster service delivery to customers.
  • Conducted comprehensive site surveys to identify optimal locations for cable infrastructure installations.
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.

Automotive Technician

Quality Tire Automotive
02.2016 - 01.2021
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.

Commercial Manager

AutoZone
03.2012 - 02.2016
  • Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
  • Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
  • Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
  • Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.

Education

High School Diploma -

New Hanover High School
Wilmington, NC

Skills

  • Device Configuration
  • Electrical Troubleshooting
  • Cabling Layouts
  • Emergency Management
  • Troubleshooting Skills
  • Customer Service

Languages

Spanish
Full Professional

Timeline

Cable Technician

Charter Spectrum
01.2021 - Current

Automotive Technician

Quality Tire Automotive
02.2016 - 01.2021

Commercial Manager

AutoZone
03.2012 - 02.2016

High School Diploma -

New Hanover High School

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Jose Espinoza