JOSE ESPIRICUETA
Mission,USA
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Retention Specialist
Charter Spectrum
Pharr, TX
10.2024 - Current
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated deals and handled complaints or objections.
- Established strong relationships with customers through excellent communication skills.
- Developed and implemented strategies to increase customer retention rates.
- Collected deposits or payments and arranged for billing.
Sales Consultant
Sames McAllen Ford
Pharr, Texas
04.2024 - 10.2024
- Exceeded sales objectives by 20%, capturing new leads and customers
- Analyzed and determined customers' needs through sales calls and face-to-face meetings, increasing customer satisfaction by 15%
- Overcame objections with successful product demonstrations and persuasive communication skills, closing 30% of sales
- Generated new sales leads through telephone and email contact, expanding the customer database by 25%
- Analyzed market trends to identify potential sales opportunities, increasing monthly sales by 10%
Sales Consultant
Toyota of Pharr
Pharr, Texas
12.2023 - 03.2024
- Overcame objections with successful product demonstrations and persuasive communication skills, achieving a 25% close rate
- Determined customers' needs based on sales calls and face-to-face meetings, enhancing customer satisfaction by 20%
- Utilized CRM software to manage leads, contacts, and deals effectively, improving lead conversion by 15%
- Exceeded sales objectives by 30%, capturing new leads and customers
- Provided continued customer support after closing sales, contributing to a 10% increase in repeat business
Retail Warehouse Associate
Best Buy
McAllen, Texas
09.2023 - 12.2023
- Developed orders quickly, pulling and packing products for shipment, reducing order fulfillment time by 20%
- Processed incoming trucks to unload, stage, and store merchandise smoothly, improving inventory accuracy by 15%
- Utilized computer systems to input data about product movement within the warehouse, enhancing tracking efficiency by 25%
Education
Certification -
The Oxford School of Reynosa
Reynosa, Tamaulipas, Mexico06.2016
Skills
- Product and service knowledge
- Supply chain planning
- Inventory management
- Data Analysis
- Forklift operation
- Microsoft Forms
- CRM proficiency
- Networking abilities
- Customer service
- Upselling strategies
- Client relationship building
- Objection handling
- Cross-selling tactics
- Customer empathy
- Collections processing
Certification
- OSHA-10
- Twic Card
Languages
- Spanish, Native
- English, Advanced
Timeline
Sales Retention Specialist
Charter Spectrum
10.2024 - Current
Sales Consultant
Sames McAllen Ford
04.2024 - 10.2024
Sales Consultant
Toyota of Pharr
12.2023 - 03.2024
Retail Warehouse Associate
Best Buy
09.2023 - 12.2023
Certification -
The Oxford School of Reynosa