Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Estrada

Alsip,IL

Summary

Decided to switch careers from being a driver to dispatching because the concept of transportation and how it works is very Interesting. Being on both sides of this industry really makes things a lot easier and I am searching to grow and be part of a great team.

Overview

7
7
years of professional experience

Work History

Dispatcher

ROADONE
09.2022 - 07.2023
  • Communicate with drivers to provide assignments or exchange information
  • Answered phones and provided directions or reroutes to avoid construction or other delays
  • Received service requests, prioritized responses, and optimized utilization of team resources in dispatching personnel
  • Developed effective procedures for monitoring shipments and ensuring timely delivery of goods.
  • Maintained accurate records of dispatches, pickups, and deliveries.
  • Directed dispatching, routing, and tracking over 30 fleet vehicles

Delivery Manager Assistant

Home Delivery Link
12.2021 - 05.2022
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.
  • Supported customers via telephone, email and at sites to handle escalations and product concerns.
  • Planned delivery routes according to traffic, weather and types of delivery.
  • Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.

RSR Driver

FRITO-LAY
03.2021 - 12.2021
  • Driving Frito-Lay truck to different stores and work independently to unload orders
  • Merchandise product and partner with store managers to increase sales
  • Run routes for team members, experience different stores, and meet new customers
  • Ensuring on-time delivery, making sure orders are correct and offering support when issues arise

NEW STYLE CABINETS
02.2016 - 03.2021

Education

High School Diploma -

Reavis High School
Highschool
05.2010

Skills

  • Culture work environment while overseeing
  • Efficient data entry
  • Staff management
  • Bilingual
  • Driver communication
  • Team leadership
  • Delivery Manager
  • Develop strong partnerships using effective
  • Excellent problem-solving skills
  • Delivery Policies
  • Prioritizing Calls
  • Routing Orders

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dispatcher

ROADONE
09.2022 - 07.2023

Delivery Manager Assistant

Home Delivery Link
12.2021 - 05.2022

RSR Driver

FRITO-LAY
03.2021 - 12.2021

NEW STYLE CABINETS
02.2016 - 03.2021

High School Diploma -

Reavis High School

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Jose Estrada