Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Feliciano

Brooklyn

Summary

Dynamic professional with a proven track record at Target, excelling in inventory control and logistics coordination. Recognized for exceptional customer service and adept problem-solving skills, achieving cost savings through innovative solutions. Committed to enhancing operational efficiency and fostering teamwork to drive high customer satisfaction.

Overview

20
20
years of professional experience

Work History

Shipping and Receiving Fulfillment

Target
Brooklyn
02.2023 - 02.2025
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked with cross-functional teams to achieve goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.

Merchandise Execution Team Member

Home Depot
Brooklyn
01.2018 - 01.2023
  • Cleaned and organized display cases, shelves and aisles.
  • Collaborated with store managers to establish promotional strategies for product lines.
  • Built effective partner store relationships to improve customer satisfaction.
  • Replenished stock levels on shelves according to established guidelines.
  • Performed daily cycle counts of inventory items as part of the company's loss prevention program.
  • Created eye-catching displays to attract customers and move new merchandise.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.

SCHOOL BUS MATRON

RELIANT BUS COMPANY
Brooklyn
06.2009 - 01.2018
  • Managed conflicts between riders quickly and efficiently using de-escalation strategies.
  • Reported on daily number of passengers, mileage traveled and fuel consumption.
  • Maintained an up-to-date list of student ridership for each route driven.
  • Announced routes, stops, delays and safety information to passengers.

Locksmith Helper

The Lock shop
Bronx
01.2005 - 03.2009
  • Addressed customer inquiries about lock installations.
  • Operated tools and devices to open locks when no key was available.
  • Repaired or installed hardware such as panic buttons and chains.
  • Provided support to locksmiths by cutting keys, testing lock mechanisms and re-keying locks.
  • Performed routine maintenance tasks such as lubricating door hinges and adjusting door closers.

Education

High School Diploma -

THEODORE ROOSEVELT HIGH SCHOOL
The Bronx, NY
06-1991

Skills

  • Inventory Control
  • Inventory Control Expertise
  • Logistics coordination
  • Shipping compliance
  • Data entry
  • Customer service

Languages

Spanish
Professional

Timeline

Shipping and Receiving Fulfillment

Target
02.2023 - 02.2025

Merchandise Execution Team Member

Home Depot
01.2018 - 01.2023

SCHOOL BUS MATRON

RELIANT BUS COMPANY
06.2009 - 01.2018

Locksmith Helper

The Lock shop
01.2005 - 03.2009

High School Diploma -

THEODORE ROOSEVELT HIGH SCHOOL

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Jose Feliciano