Shantee Barnett
Raleigh,NC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. As logistics professional, prepared to manage shipping and receiving operations with precision. Proven ability to streamline processes and enhance warehouse efficiency. Strong focus on team collaboration and adaptability in dynamic environments. Reliable and flexible, with expertise in inventory management and problem-solving. A proactive professional with many years of work experience and a proven knowledge of in-store promotions, inventory control and loss prevention. Ready to make an immediate contribution to your organization.
Overview
17
17
years of professional experience
Work History
Shipping and Receiving Clerk / Fulfillment Associa
Millenium Print Group
Raleigh, NC
06.2025 - Current
- Oversaw daily shipping and receiving operations, ensuring timely processing of incoming and outgoing materials.
- Managed inventory control systems to maintain accurate stock levels and prevent discrepancies.
- Trained new staff on safety protocols and operational procedures for efficient workflow integration.
- Coordinated with logistics teams to optimize shipping schedules and reduce transit times.
- Implemented process improvements that enhanced accuracy in order fulfillment and minimized errors.
- Developed training materials for staff development focused on best practices in shipping procedures.
- Analyzed shipment data to identify trends, contributing to strategic decision-making for resource allocation.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Process Assistant / Learning Ambassador / Flr Lead
Amazon Distribution Center
garner, NC
11.2021 - 04.2025
- Provided assistance and direction to other stockroom, warehouse and storage yard workers.
- Maintained supplies, tools, equipment and storage areas to ensure compliance with safety regulations.
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards.
- Used ID tags, stamps and electronic marking tools to mark stock items.
- Compared merchandise invoices to items actually received to ensure that shipments were correct.
- Obtained merchandise from bins and shelves.
- Trained and mentored team members to enhance performance and efficiency.
- Oversaw daily operations and ensured adherence to safety protocols.
- Coordinated scheduling and resource allocation for optimal operational effectiveness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Facilitated engaging learning experiences for diverse audiences to enhance knowledge retention.
- Mentored new team members, fostering a supportive environment for professional development.
- Analyzed participant performance data to inform instructional strategies and optimize learning outcomes.
- Streamlined onboarding processes, enhancing the efficiency of new employee training programs.
Stow Associate / Shipping & Receiving Clerk
amazon distribution center
morrisville, NC
09.2019 - 03.2020
- Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers by hand and using trucks, tractors and equipment.
- Attached identified tags to containers and mark them with identified information.
- Sorted cargo before loading and unloading.
- Installed protective bracing, padding and strapping to prevent shifting and damage to items being transported.
- Maintained equipment storage areas to ensure that inventory was protected.
- Directed spouts and positioned receptacle bins, carts, or containers for loading.
Mail Clerk
NCDOR
Raleigh, North Carolina
01.2018 - 08.2018
- Accepted and checked containers of mail and parcels from large volume mailers, couriers and contractors.
- Sealed or opened envelopes, by hand or by using machines.
- Sorted and routed incoming mail, and collected outgoing mail, using carts as necessary.
- Verified that items were addressed correctly, marked with proper postage and in suitable condition for processing.
- Removed from machines printed materials, such as labeled articles, postmarked envelopes and tape and folded sheets.
Mail Sorter, Consultant/Contractor
Dreamhome remodeling
Springfield, Virginia
02.2017 - 12.2017
- Outbound calling
- Customer service
- Typing computer typing, Call Center, Data Entry
- Accepted and checked containers of mail and parcels from large volume mailers, couriers and contractors.
- Managed project timelines and deliverables to ensure successful completion of contractor assignments.
- Developed comprehensive project plans to guide contracting workflows and resource allocation.
- Analyzed project performance metrics to drive continuous improvement initiatives across contract operations.
Waitress/ Bartender
Silks Bar and grill
Rocky mount, NC
09.2015 - 08.2016
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment.
- Partnered with hostess and other FOH staff, facilitating seamless dining service during peak periods.
- Prepared tables for guests by setting out linens and silverware.
- Informed customers about daily specials, increasing sales of popular food items or dishes.
- Upsold drinks and desserts, boosting revenue and profit.
- Obtained food and drinks orders using standard order pad or memorization.
Worker
us foods / janpro
Zebulon, North Carolina
01.2015 - 12.2015
- Restock
- Interacted professionally with employees and clients.
- Cleaned blood spills and bodily fluids using specific sanitizing methods.
- Safely handled cleaning chemicals to comply with guidelines and procedures.
- Set up, arranged and removed tables and chairs to prepare facilities for events.
Server/Waiter
olive garden
Rocky Mount, North Carolina
09.2013 - 11.2014
- Greeted patrons at assigned tables and promptly addressed questions and requests.
- Explained menu descriptions, preparation methods and portion sizes to assist in decision-making.
- Prepared and presented final bill and collected cash or credit card payments.
- Verified guest satisfaction with meals and responded promptly to issues.
- Worked with management to resolve escalated complaints and restore guest satisfaction.
Customer Service
West Corporation
Rocky Mount, North Carolina
04.2011 - 12.2013
- Database Applications (Microsoft Access), Data Entry, Cold Calling
- Followed ethical codes that protected confidentiality of information.
- Provided efficient and courteous service to customers at all times.
- Oversaw customer service team training and development.
- Managed customer service inquiries and complaints for customer satisfaction.
- Trained new staff on data entry protocols and software systems, enhancing team productivity.
- Organized, sorted, and checked input data against original documents.
Hostess
Olive Garden
Rocky Mount, North Carolina
09.2010 - 03.2011
- Distributed, collected and organized printed menus.
- Maintained clean and neat workplace and dining room area.
- Conversed with members and guests in outgoing and friendly manner.
- Stocked service areas with supplies to deliver faster service to guests.
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
- Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment.
Consultant/Contractor
Hospira
Rocky Mount, North Carolina
10.2009 - 08.2010
- Running Machines
- Specified system components or directed modification of products to conform with engineering design, performance specifications, or environmental regulations.
- Evaluated, installed, operated and maintained mechanical products, equipment, systems and processes to meet requirements.
- Prioritized projects and available resources, completing work in time and within budget.
- Packed, sealed, labeled and affixed postage to prepare materials for shipping.
Education
Completed Coursework Towards In College Coursework Completed - Criminal Justice
Everest College
North CarolinaCompleted Coursework Towards In Associate In Science (A.S.) - Clinical Medical Assisting
Edgecombe Community College
Rocky Mount, NCSkills
- Cash Handling
- Computer Programming - Visual Basic
- Stocking and Replenishing
- Packing Optimization
- Defective Materials Processing
- Stockroom Maintenance
- Order Picker Equipment
- Cycle Count
- Inventory Recordkeeping
- Peer mentoring
- Training facilitation
- Problem-solving
- Performance monitoring
- Administrative functions
- Package handling
- Warehousing operations
- Inventory management
- Material handling equipment
- Inspection and quality control
- Warehouse software systems
- Microsoft Office Suite
- Data entry
- Equipment troubleshooting
- Shipment coding
LANGUAGES
English
Fluent
Timeline
Shipping and Receiving Clerk / Fulfillment Associa
Millenium Print Group
06.2025 - Current
Process Assistant / Learning Ambassador / Flr Lead
Amazon Distribution Center
11.2021 - 04.2025
Stow Associate / Shipping & Receiving Clerk
amazon distribution center
09.2019 - 03.2020
Mail Clerk
NCDOR
01.2018 - 08.2018
Mail Sorter, Consultant/Contractor
Dreamhome remodeling
02.2017 - 12.2017
Waitress/ Bartender
Silks Bar and grill
09.2015 - 08.2016
Worker
us foods / janpro
01.2015 - 12.2015
Server/Waiter
olive garden
09.2013 - 11.2014
Customer Service
West Corporation
04.2011 - 12.2013
Hostess
Olive Garden
09.2010 - 03.2011
Consultant/Contractor
Hospira
10.2009 - 08.2010
Completed Coursework Towards In Associate In Science (A.S.) - Clinical Medical Assisting
Edgecombe Community College
Completed Coursework Towards In College Coursework Completed - Criminal Justice
Everest College