Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Flores

Queens,NY

Summary

Proven track record in enhancing customer satisfaction and sales at Andy's Delicatessen, demonstrating exceptional customer service and cash handling skills. Expert in training team members, increasing efficiency, and maintaining high accuracy in transactions. Known for reliability, strong work ethic, and fostering repeat business through meticulous customer assistance and empathy. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

5
5
years of professional experience

Work History

Cashier

Bogopa
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Assistant Deli Manager

Andy's Delicatessen
03.2019 - 02.2023
  • Trained new team members in proper food handling techniques, equipment usage, and company policies.
  • Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Increased sales through effective merchandising and attractive product displays.
  • Efficiently processed orders for both walk-in customers and catering clients, ensuring accuracy and timely fulfillment of requests.

Education

High School Diploma -

The High School of Arts And Business
Queens, NY
06.2020

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Reliability and punctuality
  • Product restocking
  • Refunds and exchanges

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Bogopa
06.2023 - Current

Assistant Deli Manager

Andy's Delicatessen
03.2019 - 02.2023

High School Diploma -

The High School of Arts And Business
Jose Flores