Jose Flores
Las Vegas
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Bartender/ Cashier
Nevada Restaurant Services Inc
05.2015 - 06.2025
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
EVS Shift Manager
Westgate Resorts Las Vegas
05.2012 - 05.2015
- Create a safe and conducive environment to workers, by taking precautionary measures against accidents, and providing safety garments to serve as shield to them in the case of production hazards and accidents Make arrangements to train workers on more effective production techniques to increase their technical knowledge and make them more effective to increase productivity. Personally engage workers in training exercises to transfer knowledge and expertise to them. Review performance of workers, outlining their strengths and weaknesses, and device strategies to harness their strengths, to make up for their shortcomings Build good relationships with workers to win their loyalty and offer assistance in solving their problems, to put them in the right frame of mind in the discharge of production tasks. Ensure that workers
- Salaries, wages, and other benefits are paid in due time, to avoid unnecessary delays as this could slow down their input during production
Driver Specialist
Ahern Rentals Inc.
06.2009 - 02.2014
- Optimized load configurations within the truck for balanced weight distribution and efficient space utilization.
- Developed and implemented efficient routing strategies to optimize delivery schedules.
- Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
- Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
Steward Supervisor
Paris Hotel and Casino
03.2011 - 05.2012
- Scheduling, Kronos time clock. Responsible to assist the stewarding manager to enforce the highest possible cleanliness and hygiene standards in all food processing facilities, as well as the operating equipment. Some of the responsibilities include dish room operations, night cleaning, back area cleaning and equipment's maintenance, banquet plating and food running. Supervise the duties of all stewarding department employees, facilities, operation and costs. Work with all departments to ensure items that are required for service are available when needed. Work closely with the Chef, Banquets & Catering Manager to anticipate guest needs. Co-ordinate with the Assistant Food & Beverage Manager and Outlet Managers to check their requirements for the day and the next day.
Security Officer
Arizona Charlies - Decatur
03.2010 - 03.2011
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. Worked with the Drop team. Worked with Metro.
Assistant Steward
MGM Grand Hotel Casino
11.2009 - 01.2010
- Scheduling, Kronos time clock. Issue disciplinary actions when needed. Worked with all department heads in regards to cleanliness of the front of the casino. Worked with utility and porter staff in making sure all sections of the casino ( front and back of the house). Make sure all areas of the bars and restaurants are clean, including side boards. Ensure cleaning schedule is adhered to and to the required standard. Worked with machinery such as scissor lifts etc.
Journeyman
Precision Concrete Construction
02.2007 - 01.2009
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Agent
Homeland Security Investigations
04.2001 - 01.2007
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Collaborated with team members to ensure consistent implementation of airport security protocols and procedures.
- Supported management with incident reporting, documentation, and follow-up actions as needed for continuous improvement efforts.
- Documented incidents and reported findings accurately for further investigation and analysis.
Federal Police Officer
Las Vegas Metropolitan Police Dept
06.1985 - 03.2001
- Monitored surveillance equipment to detect suspicious activities and prevent potential threats.
- Coordinated with federal agencies on joint operations targeting organized crime groups, contributing to significant takedowns.
- Assisted detectives by gathering evidence at crime scenes, preserving the integrity of investigations.
- Prepared reports, kept investigation records, and maintained all case-related paperwork.
- Conducted routine patrols to ensure public safety and enforce federal laws.
- Collaborated with local law enforcement agencies to investigate criminal activities.
Education
E.V.S - E.V.S
Westgate
Las Vegas, NV02-2015
Criminal Law/Laws Of Arrest - Criminal
Las Vegas Metro Police Department Training Bureau
Las Vegas, NV07-1985
Street Survival Seminar - Firearms
Utah Alliance of Police Officers
Salt Lake City, UT06-1985
Diploma -
Las Vegas High School
Las Vegas, NV06.1982
Skills
- Kronos
- Team player
- Customer Service (9 years)
- Computer Skills (5 years)
- Cash Handling (6 years)
- Restaurant Server
- Barback
- Hostess
- Busser (3 years)
- Bartending (5 years)
- Mixologist (3 years)
- Waiter
- Warehouse Experience
- Forklift (4 years)
- Multilingual (10 years)
- Employee Evaluation (4 years)
- Spanish
- English
- Porter Experience (7 years)
- Driving Experience (10 years)
- Commercial Driving Experience
- Supervising Experience (9 years)
- Heavy Equipment Operation
- Alcohol awareness
- Food service
Certification
- Tam Card April 2019 to April 2023 369.600 thru 369.635 of Nevada revised statutes.
- Health Card April 2018 to April 2022
- Gaming and Non-Gaming Card October 2017 to October 2020
- Security Guard
Assessments
- Security Guard Skills — Proficient November 2019 Assessing risks, enforcing security standards, and handling complaints. Full results: https://share.indeedassessments.com/share_to_profile/feedb80d613195882ce3604c59d098a4eed53dc074545cb7
- Reliability — Familiar November 2019 Tendency to be dependable and come to work. Full results: https://share.indeedassessments.com/share_to_profile/074e5adaef223e84eddef274f504b4edeed53dc074545cb7
- Supervisory Skills: Directing Others — Proficient December 2019 Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: https://share.indeedassessments.com/share_to_profile/bc566b41d64ea4027e834835e6c5b610eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender/ Cashier
Nevada Restaurant Services Inc
05.2015 - 06.2025
EVS Shift Manager
Westgate Resorts Las Vegas
05.2012 - 05.2015
Steward Supervisor
Paris Hotel and Casino
03.2011 - 05.2012
Security Officer
Arizona Charlies - Decatur
03.2010 - 03.2011
Assistant Steward
MGM Grand Hotel Casino
11.2009 - 01.2010
Driver Specialist
Ahern Rentals Inc.
06.2009 - 02.2014
Journeyman
Precision Concrete Construction
02.2007 - 01.2009
Agent
Homeland Security Investigations
04.2001 - 01.2007
Federal Police Officer
Las Vegas Metropolitan Police Dept
06.1985 - 03.2001
E.V.S - E.V.S
Westgate
Criminal Law/Laws Of Arrest - Criminal
Las Vegas Metro Police Department Training Bureau
Street Survival Seminar - Firearms
Utah Alliance of Police Officers
Diploma -
Las Vegas High School
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