Jose Flores Guzman

Drive sales of mobile devices and Verizon services while ensuring customer satisfaction. Educate clients on product functionality and resolve technical issues. Plan and manage promotional events to increase brand awareness and sales, collaborating with vendors and training sales teams to maximize impact. Consistently exceed sales goals and contribute to team success.

• Achieved over 20% above sales targets consistently for six quarters.
• Provided expert-level guidance on Verizon services, Apple, and Android devices.
• Facilitated user training, leading to improved experience.
• Consistently ranked as a top-performing sales representative.
• Built lasting customer relationships through proactive engagement and issue resolution.
• Led event logistics and execution, increasing brand engagement by 30%.
• Trained sales teams to enhance customer interactions and drive conversions.
• Negotiated vendor contracts and optimized event locations.

Assisted customers with jewelry purchases, financing, and protection plans while overseeing store operations in management’s absence.

• Surpassed sales targets,
• Promoted extended service plans and financing options to enhance customer retention.
• Managed inventory, store operations, and team performance.
• Provided mentorship and training to new sales associates.