Jose Gama
Fontana,CA
Summary
Experienced office worker with 10+ years of experience providing clerical support. Skilled in data entry, recordkeeping, 40+ WPM, customer service and Spanish speaking certified.
Overview
18
18
years of professional experience
Work History
Clerical
Los Angeles County Department Of Children And Family Service
09.2016 - Current
- Assist with mail room needs daily. Sorting incoming and outgoing mail both U.S and internal from L.A County Offices.
- Worked effectively in fast-paced environments delivering time sensitive documents as needed.
- Skilled at working independently and collaboratively in a team environment 40 WPM and certified Spanish Speaking Read, Write and Speak.
- Ability to learn quickly and adapt to new situations.
Clerical Worker
Los Angeles County Department Of Children And Family Service
04.2012 - 09.2016
- Assisted receptionist desk English and Spanish transferring calls to social workers. Guiding people to conference rooms for meeting/orientations and other things.
- Maintained strict confidentiality when handling sensitive information from CWSCMS, and other County applications adhering to company policies regarding privacy protection.
- Improved office efficiency by filing cases and organizing document storage to GRM. Transferring cases to different County Offices.
Helper
Cypress Heating and Air
01.2010 - 10.2011
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned work areas to maximize safety, reducing accidents and increase productivity.
Loader/Unloader
UPS
07.2009 - 12.2009
- Loaded and unloaded containers quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed.
- Lifted and slid packages weighing up to 60 pounds on conveyor belts to transport items, to be sorted by zip code.
Manager
Subway
06.2007 - 06.2009
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes. Work schedules, inventory and deposits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Prioritize customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor's Degree - Social Work
Citrus Community College
Azusa, CAHigh School Diploma -
Nogales High School
La Puente, CA06.2006
Skills
- Friendly, positive attitude
- Teamwork works well with others
- Customer service
- Problem-solving
- Bilingual Spanish / English
Timeline
Clerical
Los Angeles County Department Of Children And Family Service
09.2016 - Current
Clerical Worker
Los Angeles County Department Of Children And Family Service
04.2012 - 09.2016
Helper
Cypress Heating and Air
01.2010 - 10.2011
Loader/Unloader
UPS
07.2009 - 12.2009
Manager
Subway
06.2007 - 06.2009
Bachelor's Degree - Social Work
Citrus Community College
High School Diploma -
Nogales High School
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