Talented Human Resources Director with a deep understanding of business needs. A creative leader with a commitment to collaboration. Highly skilled in project management to meet business objectives.
Overview
4
4
years of professional experience
Work History
Human Resources Director
Chick-fil-A
03.2019 - 05.2023
Handled on-boarding process for newly hired employees and distributed all paperwork.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Monitored and handled employee claims involving performance-based and harassment incidents.
Oversaw workers' compensation program for employees injured on job.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Directed job fairs to bring in local talent for long term and seasonal positions.
Answered employee inquiries regarding health benefits and 401k options.
Conducted exit interviews to better understand reasons why employees were separating from company.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Office Intern
Congressman Tony Cardenas
08.2022 - 01.2023
Completed clerical tasks such as filing, copying, and distributing mail.
Organized documents and routed to correct recipients.
Sorted, organized, and maintained files.
Answered and transferred incoming telephone calls, taking messages for various staff members.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Settlement Coordinator
Stanley Law Firm
08.2021 - 02.2022
Used data entry skills to accurately document and input statements.
Responded to customer concerns and questions on daily basis.
Audited and corrected billing and posting documents for accuracy.
Handled account payments and provided information regarding outstanding balances.