Jose Guzmán
Summary
Driven and versatile professional with a strong work ethic and proven teamwork skills, honed across roles at Margaritaville Time Square and other notable employers. Excelled in enhancing food presentation and order accuracy, achieving high customer satisfaction. Quick to master new tasks, significantly improving operational efficiency through collaboration and a commitment to cleanliness standards. Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments. Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Head Food Runner
Margaritaville Time Square
01.2021 - Current
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
Facilities Assistant
Barry's Bootcamp
08.2017 - 08.2017
- Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Coordinated event setup and teardown processes, resulting in seamless transitions between activities onsite.
Sales Associate
Aldo Shoes
09.2014 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Skechers
03.2014 - 06.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Line Cook
Wendys Fast Food
04.2014 - 03.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Jill Chaifetz Transfer High School
Bronx, NY06.2014
Skills
- Cleanliness standards
- Food presentation
- Order Accuracy
- Server Assistance
- Strong Work Ethic
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Active Listening
- Money handling abilities
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Head Food Runner
Margaritaville Time Square
01.2021 - Current
Facilities Assistant
Barry's Bootcamp
08.2017 - 08.2017
Sales Associate
Aldo Shoes
09.2014 - 10.2016
Line Cook
Wendys Fast Food
04.2014 - 03.2015
Sales Associate
Skechers
03.2014 - 06.2015
High School Diploma -
Jill Chaifetz Transfer High School