Jose Hernandez
Fontana,CA
Summary
Reliable Outreach Specialist offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective clients with regular follow up. Brings in new contacts through polished presentations and informational workshops.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Outreach Specialist
Quality Conservation Services
08.2023 - Current
- Managed a caseload of clients, providing personalized support and guidance throughout their journey to access vital resources.
- Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.
- Built trust with clients by consistently following up on progress and offering additional support when needed, fostering long-lasting relationships.
- Built and maintained contact and referrals database for leads across the Inland Empire territory.
Sales Representative
Crown Cap Roofing
03.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
Energy Consultant
LGCY Power
06.2023 - 10.2023
- Reduced overall energy consumption through the implementation of tailored energy-saving solutions.
- Negotiated favorable contracts with utility providers, securing cost savings for clients.
- Developed customized energy management strategies to optimize usage patterns and lower costs.
- Evaluated renewable energy options for clients and provided recommendations on potential investments based on return projections.
Sales Consultant Representative
Sunrun
01.2023 - 05.2023
- Increased sales revenue by implementing effective sales strategies and building strong client relationships.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
Lead Solar Installer
V3 Electric
08.2022 - 01.2023
- Enhanced team efficiency by developing and implementing streamlined installation procedures.
- Increased customer satisfaction by providing timely and professional solar installation services.
- Mentored junior installers, sharing knowledge of industry best practices and safety standards to ensure consistent quality across the team.
- Collaborated with sales and design teams to optimize project timelines, resulting in faster installations without compromising quality.
Solar Installer
Sunpower
05.2022 - 07.2022
- Improved solar installation efficiency by streamlining processes and optimizing team performance.
- Reduced installation time by consistently adhering to safety protocols and effectively managing resources.
- Increased customer satisfaction with high-quality installations, thorough inspections, and seamless project management.
- Enhanced team productivity through comprehensive training programs and ongoing coaching in industry best practices.
Education
Electrical Construction & Maintenance
Summit College
Colton, CA05.2022
High School Diploma -
Jurupa Hills High School
Fontana, CA05.2020
Skills
- Salesforce
- Data Analysis
- Fundraising expertise
- Marketing
- Community Relations
- Community Engagement
- Project Outreach Plans
- Exceptional communication
Certification
- First Aid & CPR
- OSHA 10
- HIS License
- ET
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Outreach Specialist
Quality Conservation Services
08.2023 - Current
Energy Consultant
LGCY Power
06.2023 - 10.2023
Sales Representative
Crown Cap Roofing
03.2023 - Current
Sales Consultant Representative
Sunrun
01.2023 - 05.2023
Lead Solar Installer
V3 Electric
08.2022 - 01.2023
Solar Installer
Sunpower
05.2022 - 07.2022
Electrical Construction & Maintenance
Summit College
High School Diploma -
Jurupa Hills High School
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