Overview
Work History
Skills
Languages
Timeline
Generic

Jose Hernandez

Fairfield,OH

Overview

6
6
years of professional experience

Work History

Supervisor

Capstone Logistics LLC.
Cincinnati, Ohio
07.2018 - Current
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.

Team Leader

Capstone Logistics LLC.
Cincinnati, Ohio
07.2018 - Current
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Assessed company operations for compliance with safety standards.

Skills

  • Process Improvement
  • Operations Management
  • Schedule development
  • Strategic Planning
  • Business Development
  • Staff Management
  • Equipment Inspections
  • Materials Movement
  • General Labor
  • Warehouse picking
  • Material Handling
  • Teamwork and Collaboration

Languages

Spanish
Full Professional

Timeline

Supervisor

Capstone Logistics LLC.
07.2018 - Current

Team Leader

Capstone Logistics LLC.
07.2018 - Current
Jose Hernandez