Jose Hernandez
Gilmer,TX
Summary
Skilled laborer with experience in construction and site safety compliance. Known for effective problem-solving and collaboration with teams to deliver high-quality projects on time, while adhering to safety standards. Detail-oriented professional with strong skills in claims investigation and damage assessment. Proven ability to resolve complex issues and ensure customer satisfaction in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
Quality Assurance Adjusting Service
San Antonio, Texas
09.2024 - Current
- As a Property and Catastrophe Adjuster, I investigated and resolved residential and commercial claims involving wind, hail, fire, water, and disaster-related losses. I conducted on-site inspections, documented damages, and prepared detailed estimates using Xactimate. During CAT deployments, I consistently closed 14–21 claims per week, while negotiating fair settlements and ensuring compliance with company guidelines. I provided empathetic customer service and collaborated with contractors, engineers, and emergency teams to support timely recovery.
Laborer
G.I. Fence & Metal Work
Gilmer, Texas
03.2024 - Current
- As a construction worker, I build and install fences, decks, carports, and custom metal projects with precision and attention to detail. I interpret blueprints, prepare worksites, and use hand tools, power tools, and welding equipment to assemble and secure wood, metal, and composite materials. I work collaboratively with team members to complete projects on time, while maintaining safety standards, and ensuring customer satisfaction.
Head Manager
Speedy D's Carwash
Gilmer, Texas
03.2022 - 03.2024
- I began at Speedie D’s Car Wash as a scrubber, preparing customer vehicles and ensuring compliance with company guidelines before being promoted to maintenance, where I repaired machinery, maintained pipes and chemical systems, and troubleshot electronic devices. Advancing to the Car Wash head manager, I oversee daily operations, train and schedule staff, and manage equipment and inventory. In this role, I also resolve customer concerns while ensuring safety, efficiency, and quality service.
Education
Associate of Applied Science - Automation & Controls
Texas State Technical College
Marshall, TX08-2024
Skills
- Claims investigation and loss evaluation
- Equipment operation and site safety compliance
- Damage assessment and documentation
- Problem-solving and critical thinking
- Customer communication and conflict resolution
- Time management and workload prioritization
Certification
OSHA 30-hour General Industry Safety and Health
References
References available upon request.
Timeline
Insurance Adjuster
Quality Assurance Adjusting Service
09.2024 - Current
Laborer
G.I. Fence & Metal Work
03.2024 - Current
Head Manager
Speedy D's Carwash
03.2022 - 03.2024
Associate of Applied Science - Automation & Controls
Texas State Technical College