Jose Hernandez
N Las Vegas
Summary
Dynamic Sales Manager with a proven track record at Towbin Automotive, excelling in relationship building and team training. Enhanced revenue growth through strategic sales initiatives and effective performance management. Leveraged product knowledge and motivational skills to foster a high-performing sales team, driving customer satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
Sales Manager
Towbin Automotive
Henderson, NV
10.2016 - Current
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored sales team members, fostering a collaborative environment that improved performance.
- Analyzed market trends and competitor activities to identify opportunities for business expansion.
- Oversaw daily operations of the sales department, ensuring alignment with company objectives and standards.
- Established strong relationships with key clients, enhancing customer loyalty and satisfaction levels.
- Evaluated sales data and performance metrics to refine tactics and improve overall results.
- Collaborated with marketing teams to create promotional campaigns that effectively targeted prospective buyers.
- Led regular training sessions on product knowledge and sales techniques to elevate team capabilities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Explosive Ordnance Disposal Technician
U.S. Army Active Duty
Fort Irwin, CA
01.2009 - 03.2014
- Conducted thorough assessments of explosive hazards in diverse environments.
- Operated and maintained advanced detection equipment, ensuring optimal performance.
- Developed and executed tactical plans for neutralizing explosive threats.
- Trained junior personnel on safety protocols and operational procedures.
- Collaborated with various military units to enhance mission success rates.
- Led debriefings to analyze incident responses and improve future operations.
- Collaborated with local authorities to provide guidance on safe handling of hazardous materials during civilian incidents.
- Maintained peak physical fitness and mental acuity through rigorous training programs, essential for success in high-stress EOD operations.
- Ensured mission success by accurately interpreting technical data and devising appropriate disposal procedures.
- Safeguarded sensitive information by strictly adhering to established security protocols in all aspects of work.
- Reduced potential hazards by proficiently employing robotics systems during EOD missions.
- Improved team efficiency by regularly updating and maintaining EOD equipment inventory.
- Conducted team drills to facilitate smooth and efficient response times.
- Bolstered teamwork and communication among EOD unit members through regular debriefs and after-action reviews.
- Maintained readiness for rapid deployment, responding swiftly to emergent national security threats involving explosives.
- Established pathways for safe removal or destruction after determining full nature of devices and explosives involved.
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Motivational skills
- Verbal and written communication
Accomplishments
2023, 2024, and 2025 Sales Manager of the year.
Bilingual
Used Car and New Car Manager experience
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
Towbin Automotive
10.2016 - Current
Explosive Ordnance Disposal Technician
U.S. Army Active Duty
01.2009 - 03.2014