Outside Sales Representative
Jose Hernandez
Lubbock Truck Sales
Lubbock,TX
1
Language
26
years of professional experience
Enhanced collaboration and trust through the establishment of solid inter-team relationships.,Achieved positive outcomes by navigating challenges with data-driven decision-making.,Delivered presentations that significantly contributed to the realization of organizational goals.
Work History
Outside Parts Salesman
1 Year 6 Months- Monitored inventory levels to support timely availability of parts for customer orders.
- Guided customers in selecting suitable parts tailored to their requirements.
- Established connections with suppliers to improve product availability and pricing strategies.
- Optimized order processing procedures to minimize turnaround time for customer requests.
- Welcomed customers through phone and in-person interactions to address inquiries, resolve issues, and finalize sales.
- Determined specific replacement parts to fulfill customers' needs, providing accurate recommendations confidently.
- Sourced parts from vendors outside the standard network to locate items unavailable from traditional suppliers.
- Followed company protocols for performance standards and compliance.
- Processed sales and service documentation for customer and business records, issuing purchase receipts.
- Boosted customer satisfaction through prompt deliveries and precise order fulfillment.
- Supported company growth by consistently achieving and surpassing monthly sales objectives.
- Increased parts sales by cultivating strong customer relationships and understanding their requirements.
- Met customer needs by retrieving stock numbers and prices for various parts, ensuring accurate identification and timely order placement.
- Addressed all customer service inquiries swiftly to maintain high satisfaction levels.
- Assisted customers by managing complaints and providing updates on back-ordered parts.
Parts Specialist
4 Years 4 Months- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
Service Advisor
9 Months- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
Direct Care Worker
6 Months- Provided personal care to clients, such as bathing, grooming and toileting.
- Assisted clients with daily activities, including meal preparation and medication administration.
- Coordinated transportation for medical appointments and other errands.
Delivery Courier
5 Months- Ensured timely delivery of packages to customers in accordance with company standards.
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
Driver
4 MonthsWarehouse Worker
4 MonthsUnemployed
4 MonthsService Sales Representative/front counter sales
1 Year 8 Months- Perform daily duties such as quoting and selling to our service tech’s in heavy duty diesel trucks such as Kenworth, International, Paccar, Cummins
- Responsible in ordering proper parts to technicians and making sure order is done efficient and that order will be available in a timely manner
- My goal is to strive to be the best and make the customer happy
Neurodiagnostic Technician EEG. T/NCV/EMG/VEP
6 Years 4 Months- Measures patient's head and other body parts and mark's points where electrodes are to be placed
- Prepare neurodiagnostic machines and ensure accurate operation
- Operate recording instruments and supplemental equipment for settings and optimal viewing of nervous system
- Record montages (electrode combination) and instrument settings and observe and note patient's behavior during testing
- Prepare examination rooms, clean examination rooms after use, and ensure that supplies are stocked for next day usage
- Conduct visual, auditory, and somatosensory evoked potential response tests to measure latency of response to stimuli
Medical Equipment Service Technician
3 Years 4 Months- Route delivery for medical equipment
- Serviced medical equipment such as hospital beds, power chairs, wheelchairs etc
- Pulled orders for home care patients
- Supplied medical needs for patients
- Trained new route service drivers
- Modified home care needs for the handicap
Route Service Representative
7 Years 1 Month- Delivered medical supplies to clinics and hospitals
- Equipped physicians with proper lab slips
- Assisted with order forms and codes for billing
- Picked up and delivered lab specimens from doctor's offices to hospital for lab testing
- Trained route service representatives on routine pickups and routes
Education
currently interested in continuing education.
High School graduate
Skills
Achieved strong communication flow among teams
resulting in improved project outcomes.
Elevated customer engagement through strategic initiatives that resonated with clients.
Mastered skills across various domains
enhancing team productivity.
Delivered creative solutions that addressed complex challenges effectively.
Introduced innovative concepts that led to enhanced operational efficiency.
Utilized sales expertise to drive revenue growth and customer loyalty.
Languages
Spanish
Native or Bilingual
Timeline
Outside Parts Salesman
Bruckner's Truck & Equipment
02.2025 - CurrentRead More
Parts Specialist
Lubbock Truck Sales
04.2022 - CurrentRead More
Service Advisor
Cavender Cadillac
07.2021 - 04.2022Read More
Direct Care Worker
Crucial
03.2021 - 09.2021Read More
Delivery Courier
DoorDash
02.2021 - 07.2021Read More
Driver
UPS
10.2020 - 02.2021Read More
Warehouse Worker
UPS Freight
10.2020 - 02.2021Read More
Unemployed
Unemployment
05.2020 - 09.2020Read More
Service Sales Representative/front counter sales
Roberts Truck Center
09.2018 - 05.2020Read More
Neurodiagnostic Technician EEG. T/NCV/EMG/VEP
Texas Tech University Health Science Center
06.2011 - 10.2017Read More
Medical Equipment Service Technician
Pillar Medical Equipment
02.2008 - 06.2011Read More
Route Service Representative
Quest Diagnostic Inc.
01.2001 - 02.2008Read More
High School graduate
Read More
South Plains College
Read More
Texas Tech University
Read More