Jose Herrera
San Antonio,TX
Summary
Charismatic and energetic host with experience in high-end hospitality environments. Strong background managing reservations, coordinating events, and providing exceptional guest service. Demonstrated ability to create welcoming atmospheres and exceed customer expectations. Positively contributed to team goals by improving efficiency and elevating overall guest satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Shoe Department
San Antonio, TX
12.2022 - 03.2024
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
Greeter
AMC Theatres
San Antonio, TX
08.2023 - 01.2024
- Verified that all products were properly labeled before stocking them onto shelves.
- Operated cash register to process payments for purchases.
- Maintained knowledge of store layout to better assist customers with product location.
- Handled cash register transactions accurately and efficiently.
- Monitored customer activity in order to detect potential theft or safety hazards.
Busser
Cheddar's Scratch Kitchen Darden Restaurants
San Antonio, TX
01.2024 - 08.2024
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Maintained cleanliness of restaurant dining area throughout shift.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Replenished napkins, condiments, silverware and glassware as needed.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Ensured that each table was properly set before seating guests.
- Communicated with kitchen staff regarding any special requests from customers.
Host
Longhorn Steakhouse
Tyler, TX
08.2024 - Current
- Provided excellent customer service by anticipating customer needs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
Bachelor of Business Administration -
UT Tyler
3900 University Blvd, Tyler, TX 75799 05-2028
High School Diploma -
Luther Burbank High School San Antonio
1002 Edwards, San Antonio, TX 7820406-2024
Skills
- Server Support
- Reservations Management
- Team Collaboration
- Telephone reception
- Menu knowledge
- Reservation Management
- Customer Service
Timeline
Host
Longhorn Steakhouse
08.2024 - Current
Busser
Cheddar's Scratch Kitchen Darden Restaurants
01.2024 - 08.2024
Greeter
AMC Theatres
08.2023 - 01.2024
Sales Associate
Shoe Department
12.2022 - 03.2024
Bachelor of Business Administration -
UT Tyler
High School Diploma -
Luther Burbank High School San Antonio