Jose Iglesias
Doral,FL
Summary
Proven Appointment Setter with expertise in CRM software and exceptional customer service skills, demonstrated at Agency Collective. Excelled in lead generation and meeting sales goals by effectively managing and converting inbound and outbound calls into scheduled appointments, enhancing client rapport and boosting team efficiency. Achieved a significant increase in successful appointment rates, showcasing a results-driven approach. Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities.
Overview
1
1
year of professional experience
Work History
Appointment Setter
Master Filmmaker
2024.05 - Current
- Scheduled and confirmed appointments and meetings for senior management team.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Addressed client inquiries and updated database information.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Utilized CRM system to track and manage leads, keeping appointments organized.
Appointment Setter
Agency Collective
2023.09 - 2024.02
- Addressed client inquiries and updated database information.
- Acted as first point of contact and set appointments for prospective clients.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Education
High School Diploma -
Ronald W. Reagan/Doral Senior High School
Doral, FL05.2023
Skills
- Computer Skills
- Customer Service
- Incoming Call Reception
- Clear Communication
- Overcoming Objections
- Customer rapport
- Outbound Calling
- Meeting Sales Goals
- CRM Software
- Follow-up skills
- Lead Generation
- Setting appointments
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Appointment Setter
Master Filmmaker
2024.05 - Current
Appointment Setter
Agency Collective
2023.09 - 2024.02
High School Diploma -
Ronald W. Reagan/Doral Senior High School
Similar Profiles
Rutdow "Tanny" JiraprapasukeRutdow "Tanny" Jiraprapasuke
Freelance Producer at Independent Filmmaker and CreatorFreelance Producer at Independent Filmmaker and Creator
Tiana Nicholson-CaldwellTiana Nicholson-Caldwell
Director/Filmmaker at Freelance FilmmakerDirector/Filmmaker at Freelance Filmmaker
Giuliana LanzoniGiuliana Lanzoni
Cinematographer at Freelance FilmmakerCinematographer at Freelance Filmmaker