Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jose Intriago

The Bronx,NY

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Olive Garden. Proven ability to enhance guest engagement and streamline operations, ensuring high-quality service. Experienced in cash handling and maintaining compliance with regulations, consistently achieving positive customer experiences.

Work History

Server

Olive Garden
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Picking Packer

Amazon
  • Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Collaborated with team members to streamline the picking process, resulting in improved productivity.
  • Utilized technology such as handheld scanners for accurate tracking of items throughout the picking process, increasing data reliability.

Delivery Driver

Uber Eats
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Barback

Olive Garden
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Prep Cook

Chicken Guy
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School of World Cultures
The Bronx, NY
06.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Server

Olive Garden

Picking Packer

Amazon

Delivery Driver

Uber Eats

Barback

Olive Garden

Prep Cook

Chicken Guy

High School of World Cultures
Jose Intriago