Jose Juarez
HOUSTON,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
Certification
Work History
CSR
Chick-fil-A
08.2022 - 12.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Contributed to company growth by consistently meeting and exceeding sales targets.
- Improved customer retention rates with exceptional product knowledge and personalized service recommendations.
- Streamlined communication between departments, ensuring timely resolution of customer concerns.
Education
Associate of Technology - Technology Education
Lone Star College System
Spring, TX12.2025
High School Diploma -
Mac Arthur High School
4400 Aldine Mail Route 06.2023
Skills
- Problem-solving abilities
- Reading Comprehension
- Problem Resolution
- Materials Transport
Certification
- MCAS - Microsoft Certified Application Specialist
Timeline
CSR
Chick-fil-A
08.2022 - 12.2022
Associate of Technology - Technology Education
Lone Star College System
High School Diploma -
Mac Arthur High School