Jose Leal

Fulfillment Manager with over 6 years of expertise in enhancing warehouse operations for efficient order fulfillment. Demonstrated success in implementing streamlined processes to boost productivity, minimize expenses, and elevate client satisfaction. Proficient in inventory oversight, logistics management, and adept leadership, fostering collaborative environments that prioritize teamwork and accountability.

• Oversee day-to-day operations of the fulfillment center, including receiving, picking, packing, and shipping of orders.
• Develop and implement strategies to streamline warehouse processes, resulting in a 40% increase in productivity.
• Manage inventory levels and ensure accuracy through regular cycle counts and reconciliation.
• Coordinate with suppliers, carriers, and internal stakeholders to optimize logistics and minimize shipping costs.
• Train, mentor, and motivate a team of warehouse staff to meet performance targets and quality standards.
• Monitor key performance indicators (KPIs) such as on-time delivery and order accuracy to drive continuous improvement.
• Implement safety protocols and ensure compliance with OSHA/ SQF and company policies to maintain a safe working environment.
• Collaborate with other departments, such as the marketing team and customer service team, to resolve issues and improve overall customer experience.
• Utilize warehouse management systems (WMS) software to track inventory movements and forecast demand accurately.

• Handled installation of electrical components by splicing, joining and connecting wire.
• Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
• Checked compatibility and safety of newly installed electrical systems and launched inspections and tests to confirm functionality.
• Used various measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps to complete installations and repairs.
• Followed strict schedules to install and test 120/208 and 247/600 volt systems.
• Conducted detailed tests on electrical systems after completing installations, replacements and repairs.

• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Operated forklifts to transfer inventory to and from target destinations.

• Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
• Prepared incident reports and gathered data when accidents occurred on receiving floor.
• Unloaded pallets and deliveries and organized products in warehouse.
• Double-checked cargo inventories and documentation for accuracy.
• Conducted employee training and onboarding processes with strategic goals in mind.
• Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.