Jose Lopez
Norcross,GA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
Certification
Work History
Sandwich Artist
SUBWAY®Restaurants
5395 Jimmy Carter Blvd Norcross, GA 30093
11.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
High School Diploma -
Maxwell High School
Maxwell, NE05.2024
High School Diploma -
Meadowcreek High School
Norcross, GA05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Cash handling proficiency
- Effective multi-tasking
- Multitasking and Prioritizing
- Customer Satisfaction Focus
- Attention to Detail
- Patience and Empathy
- Efficient Work Pace
- Task Prioritization
- Heavy Lifting
Certification
- Non-Structural Training - Entry level ASE
Languages
Spanish
Professional Working
Timeline
Sandwich Artist
SUBWAY®Restaurants
11.2023 - Current
High School Diploma -
Maxwell High School
High School Diploma -
Meadowcreek High School