Jose Lopez
Macayos Mexican Table
Avondale Arizona,Arizona
34
years of professional experience
Experienced with over 34 years of experience in food industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Enthusiastic, Leader,Motivator.
In 34 years working in the food industry for the same company shows my commitment and Loyalty.
Work History
General Manager
13 Years 7 Months- Learned how to complete budgets and P&L with minimal supervision, contributing to successful Goals.
- Loaded, unloaded and moved material to and from storage and production areas.
- Followed all policies, regulations, dress codes and schedules.
- Assisted Assistant Managers with budgets and P&L responsibilities.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Monitored social media and online sources for industry trends.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Performed administrative duties, including Payroll and Invoices.
- Participated in meetings to discuss new Sales opportunities.
Assistant Manager
17 Years- Coached team on effective upselling and cross-selling methods.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Submitted reports to senior management to aid in business decision-making and planning.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Trained team members in successful strategies to meet operational and sales targets.
Kitchen Manager
8 Years- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Helped general management develop prices based on inventory costs and portion sizes.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
- Checked and tested foods to verify quality and temperature.
- Coordinated and organized all restaurant inventory.
- Hired and managed all kitchen staff.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Prep Cook
2 Years- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Inspected and cleaned food preparation areas to guarantee safe, sanitary food-handling practices.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Supported waitstaff and other team members in completing tasks.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Dishwasher
1 Year 6 Months- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Increased machine efficiency by scraping and pre-washing dishes.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
Education
High School Diploma
Some College (No Degree)
Skills
Managerial finance
Project manager supervision
Organized managerial style
ServSafe Manager
Developing managers
Timeline
General Manager
Macayos Mexican Table
08.2006 - 03.2020Read More
Assistant Manager
Macayos Mexican Kitchen
08.1989 - 08.2006Read More
Kitchen Manager
Macayo Restaurants LLC
08.1989 - 08.1997Read More
Prep Cook
Macayo's Mexican Kitchen
08.1987 - 08.1989Read More
Dishwasher
Macayo's Mexican Kitchen
02.1986 - 08.1987Read More
Phoenix College Preparatory Academy
Some College (No Degree)
Read More
Preparatoria 56
High School Diploma
Read More