Jose Manzo
Rockford,IL
Summary
Results-driven sales leader with expertise in sales strategy execution and team training. Proven track record in deal closing and sales process optimization.
Experienced with sales strategy development and execution to drive revenue growth. Utilizes effective team leadership and collaboration to achieve sales objectives. Track record of building and maintaining strong client relationships for sustained business growth.
Overview
5
5
years of professional experience
Work History
Associate Director of Sales IHX
AT&T
Arlington Heights, IL
11.2024 - Current
- Developed and executed sales strategies to drive revenue growth .
- Analyzed market trends to identify new opportunities and optimize sales efforts.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Delivered training sessions for sales team, improving product knowledge and sales techniques.
- Managed daily operations to ensure smooth workflows and team productivity.
- Developed and implemented standard operating procedures for improved efficiency.
- Trained and mentored new staff on operational best practices and company policies.
Retail Store Manager
AT&T
Rolling Meadows, IL
04.2022 - 10.2024
- Oversaw daily store operations, ensuring optimal customer service and satisfaction.
- Trained and developed new team members on sales techniques and product knowledge.
- Managed inventory levels, implementing strategies to reduce shrinkage and improve stock accuracy.
- Analyzed sales data to identify trends, driving targeted marketing initiatives to boost revenue.
- Coordinated staff schedules to ensure adequate coverage during peak hours and events.
Assitant Store Manger
AT&T
Madison, WI
04.2021 - 04.2022
- Led daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Analyzed sales data to optimize inventory management and product placement strategies.
- Developed promotional displays, increasing product visibility and customer engagement.
- Collaborated with upper management on strategic planning for store growth initiatives.
Retail Sales Associate
AT&T
Rockford, IL
10.2020 - 04.2021
- Delivered exceptional customer service, resolving inquiries and enhancing satisfaction levels.
- Assisted customers in product selection, demonstrating extensive knowledge of AT&T offerings.
- Managed point-of-sale transactions, ensuring accurate processing of sales and returns.
- Trained new associates on operational procedures and effective sales techniques.
Education
Associate of Science - General Studies
Rock Valley College
Rockford, IL05-2018
Skills
- Sales strategy execution
- Deal closing
- Sales team training
- Key account growth
- Collaborative mindset
- Sales process optimization
- Target setting
- Sales coaching
Timeline
Associate Director of Sales IHX
AT&T
11.2024 - Current
Retail Store Manager
AT&T
04.2022 - 10.2024
Assitant Store Manger
AT&T
04.2021 - 04.2022
Retail Sales Associate
AT&T
10.2020 - 04.2021
Associate of Science - General Studies
Rock Valley College