Associate Zone Bussines Manager - 2 years experience
Support Sr. Zone Business Manager in South Florida Zone on day to day execution
Successfully rolled out 10 capacity projects in role without disruption, adding 5 full districts, 9 incremental RSR, 6 routes, and 9 FTM, including the 3 days off national pilot project in Naples
Successfully developed Safety Culture, Over and Shorts, Unsaleables, Efficiency, Service, DOT, and Staffing SME program in the South Florida Zone
Successfully rolled out SalesHub+ conversion in South Florida with no disruption and supported SalesHub+ conversion
Currently ranked #3 in Unsaleables in SER YTD, and #2 in 2022 (Only 2 Zones on plan in the SER by YE).
#3 in the region on Swagger execution
FTM Schedules implementation through Salesforce #1 in the Region.
Helped with in the introduction of ERGO - educating DSL/Frontline in the importance on ERGO process. #2 in the Region in 2023 in ERGO completion
Ranked #1 in Sell and Lead in SER, and #2 in 2022
Drove efficiency by using EFF ZBM tool and Sales Hub to deep dive RSR’s/RSA’s efficiency hours, FTM iPhone utilization and logging hours/cases merchandised.
Implemented hiring process in our West Coast Area - to improve in retention
Successfully rolled out RSS program promoting 14 best in class RSRs to support zone retention
Overview
36
36
years of professional experience
Work History
Sales District Manager
Frito-Lay - Pepsico
Miami, FL
02.2015 - Current
Achieved District sales objectives by creating, implementing customers and RSR'S strategic plans
Coach and Developed RSR - Two weeks out selling - to maximize top line growth and market share
Strategic planning to gain share across district - for examples Gamesa , pop-corners , 3D Doritos, Cheetos Pop , following distribution execution. running in District 91%
On-going training and development of the team to maintain work safe environment 2017, 2018, 2019 2020.
Delivered growth and achieved 5 straight years over $10MM in sales .
5 years in row finished top 3 District in the South Florida Zone
2020 SDL Ring of Champions for The South Florida Zone
Built a Direct rappaport with District Managers , Roger Paz and Kevin Dunelly in Publix , walmart Sales Director Kevin
Planning quarterly meetings with District Manager on compression selling
Miami Zone Lead Trainer . (Domingo Gozalez - ZBM) Edward, Humberto, Sophia, Bre, Kiara, David
Route Sales Representative
Frito-Lay
Miami, FL
05.2005 - Current
2008 Sales Representative of The year in The Miami Zone, Ring of Champions , great win in the Market 117% growth #5 in the Region
Cultivated and build relationships with decision makers in the accounts .
Identifying opportunities in the accounts to generate growth both customers and Frito-Lay
RSR customer contract execution, Partnering with customers on equipment selling, placement , all executing on my own .
Good experience in Large Format and Small Format accounts
Miami Zone Trainer , previous 3 trainee are in DSL positions, Edward, Humberto , Domingo (ZBM)
Zone Safety Advocate - Safety Committee for 5 years , better training and process to maintained safety a priority
Pepsi-Cola Miami DM Training
PBG - Miami
Miami, FL
02.2002 - 05.2005
Led training classes and recorded instruction for later use.
Conducted evaluations of training courses to uncover areas in need of improvement.
Trained all around PBG Developmental rolled - UDS business , large format business, loading and unloading of trucks , route rides with drivers
Identified opportunities as a District Manager in training , areas PBG can improve on the work field
Transfer to Frito-Lay Miami in 2005
Publix Markets Customer Service Mgr.
Publix SuperMarkets
Miami, FL
08.1988 - 01.2002
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Assessed departmental operations to determine areas for customer service improvement and support.
Decreased process lags by training customer service representatives and planning advanced staff development.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Developed open and professional relationships with team members, enabling better, more effective customer service.
Responsible for maintenance and administration store system
Responsible for cash handling, daily deposits , Western Union, money orders administration of the store expenses on a daily basis
Manage staff 50 or more associates
Completed total store payroll
Schedule and led weekly managers meeting on P&L weekly store results and identified opportunities departments .
Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)