Jose Melchor
Houston,TX
Summary
Dynamic and dedicated professional with a strong background in customer service and inventory management, honed at Los Cucos Mexican Cafe and Pointsmith. Proven ability to enhance customer relations and ensure accurate cash handling, while demonstrating reliability and effective communication skills. Committed to fostering positive experiences and achieving operational excellence.
Overview
3
3
years of professional experience
Work History
Cashier
Los Cucos Mexican Cafe
Houston Tx
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Handled cash accurately, ensuring proper balancing of cash register at end of shifts.
- Supported training of new cashiers on operational procedures and customer interaction techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Warehouse Associate
Pointsmith
Katy, TX
03.2023 - 2024
- Operated forklifts and pallet jacks to transport materials efficiently.
- Maintained inventory accuracy through regular cycle counts and stock audits.
- Assisted in loading and unloading shipments, ensuring timely deliveries.
- Collaborated with team members to optimize warehouse layout for improved workflow.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Education
High School Diploma -
Cypress Lakes High School
Houston, TX03.2022
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Money handling
Reliability and punctuality
Customer relations
Written and verbal communication
Order taking
Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Los Cucos Mexican Cafe
05.2025 - Current
Warehouse Associate
Pointsmith
03.2023 - 2024
High School Diploma -
Cypress Lakes High School