Jose Muniz
Schertz,TX
Summary
Dynamic Process Assistant with a proven track record at Amazon, excelling in team leadership and operational efficiency. Skilled in communication and attention to detail, I successfully streamlined workflows, enhancing service quality and accountability. Committed to fostering collaboration, I drive continuous improvement initiatives that elevate team performance and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Process Assistant
Amazon
Schertz, TX
04.2017 - Current
- Collaborated with cross-functional teams to resolve issues and improve overall service quality.
- Monitored performance metrics and provided actionable insights for continuous improvement initiatives.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
Order Selector
HEB Warehouse
San Marcos, TX
01.2016 - 07.2016
- Operated pallet jacks and forklifts to efficiently transport products within warehouse.
- Selected orders accurately based on pick lists, ensuring timely fulfillment of customer needs.
- Maintained cleanliness and organization of work area to adhere to safety standards.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Collaborated with team members to optimize workflow and improve order picking processes.
Preloader
UPS Warehouse
San Antonio, TX
08.2014 - 12.2015
- Operated package handling equipment to ensure efficient loading processes.
- Sorted and organized packages by size and destination for optimal workflow.
- Collaborated with team members to maintain safety standards during operations.
- Assisted in training new preloaders on safety protocols and best practices.
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
Education
High School Diploma -
Canyon High School
New Braunfels, TX06.2014
Skills
- Communication
- Teamwork
- Time management
- Leadership
- Attention to detail
- Training
Accomplishments
Been with the company for 9yrs now as AR Quarterback i got to be part of several Away Teams visiting all the AR Non-sort sites in the US leading the FHN teams to help them launch with the newest AR Titan Heavy Lifter Robots.
Timeline
Process Assistant
Amazon
04.2017 - Current
Order Selector
HEB Warehouse
01.2016 - 07.2016
Preloader
UPS Warehouse
08.2014 - 12.2015
High School Diploma -
Canyon High School