Jose Nunez
Hollywood,FL
Summary
My primary objective as of now is to gain as much experience as possible, I think this will help me achieve my mid and long-term goals in life. I believe the way to gain the best experience is by working for the best companies, occupationally speaking. With all the customer service, inventory management, team work, and leadership experiences I have gained, I am always looking forward to improve in these and even more aspects.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HVAC Technician
Lennox International
Hollywood, FL
07.2023 - Current
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Working on a large variety of commercial HVAC units.
- Dealing closely with store and business managers to provide the best HVAC service.
Apprentice/Helper HVAC
Advance Cool Air
Miami Gardens, FL
03.2023 - 06.2023
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Assisted workers by organizing supplies, passing tools and managing equipment.
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Performed installation, alignment and balancing of equipment.
- Wrote and revised maintenance procedures.
Retail Sales/OMNILINK Leader
Inditex
06.2022 - Current
- Make sure all departments get the clothes replenishment they need, receiving and organizing all the merchandise and clothes on the mornings, classifying the clothes by departments, families and subfamilies, managing inventory in the most efficient way, and giving support to other departments if needed
- As OMNILINK: Executing, promoting and guiding other employees on how to improve the customer engagement inside the store in order to develop a better customer experience in the store through the online services that the company offers, like iPod sales, e-tickets, and the Store Mode, which is a bunch of services that the Mobile app (ZARA App) offers to the customers when they are inside the store; fitting room reservations, Pay & Go, etc
- The purpose of this position is to test out these new services and the customers’ feedback on them, as well as to improve and design new ways to promote them and make it easier to the employees, and more fulfilling to the customers.
Cashier/Front
DICK'S Sporting Goods
04.2022 - 06.2022
- The duties of the job consist of ringing up customers, offering credit card applications, selling warranties to the customers for specific products, helping customers on the phone with questions, dealing and solving problems for the best interest of both the customers and the company, cleaning the work area, being organized, doing restock of the front end products, and above all, doing great team work to achieve the highest level of efficiency in all aspects of the job.
Warehouse Associate
One Fur All
10.2021 - 12.2021
- One Fur All is a company which specializes in making and distributing candles that are dog friendly, with the purpose of eliminating the dog’s odor
- The distribution part is in a warehouse where we pack the candles in different ways to different costumers from regular clients who want candles for their homes, to amazon, and other pet shops across the United States and Canada, our duties are to pack and organize orders, make inventory of our product, maintain organized the place so we can meet our deadlines and work efficiently, it requires team work, patience, ability to lift at least 50 pounds, and positive mindset.
Education
College Degree - Electronics Engineering
Broward College
Hollywood, FLHigh school diploma - undefined
South Broward High School
Hollywood, FLHVAC Installation And Repair
South Florida Academy of AC
Fort Lauderdale, FL02.2023
Skills
- Retail sales
- Problem-solving
- Team Work
- Flexibility
- Reliability
- Warehouse Experience
- Heavy Lifting
- Customer service
- Cash handling
- Bilingual
- Spanish
- Warehouse Distribution Experience
- Pallet Jack
- Inventory Control
- Packaging
- Leadership
Accomplishments
- Trained in New York City with a team of 5 employees across the country in the development of OMNILink Project for Zara.
Certification
- EPA Certification - Technician TYPE UNIVERSAL, Certificate Number 2402034
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HVAC Technician
Lennox International
07.2023 - Current
Apprentice/Helper HVAC
Advance Cool Air
03.2023 - 06.2023
Retail Sales/OMNILINK Leader
Inditex
06.2022 - Current
Cashier/Front
DICK'S Sporting Goods
04.2022 - 06.2022
Warehouse Associate
One Fur All
10.2021 - 12.2021
College Degree - Electronics Engineering
Broward College
High school diploma - undefined
South Broward High School
HVAC Installation And Repair
South Florida Academy of AC