Jose Obregon
Bradenton,FL
Summary
Highly motivated individual with 10 years of industry experience in clinical and sales support, capable of addressing changing needs of employees, business partners and customers. Demonstrated experience managing projects from start to finish with strong cross-functional stakeholder collaboration. Driven to provide superior healthcare outcomes for patients. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for physicians and healthcare professionals to drive loyalty, retention and revenue. Highly adept at training individuals, coaching physicians and mentoring employees, with talent for interacting with staff at all levels of organization and public.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Principal Clinical Specialist
Medtronic
07.2014 - Current
- Developed strong relationships with key physicians in the industry, fostering collaboration and driving sales in the field.
- Conducted thorough assessments of clinical needs to provide tailored solutions for individual healthcare facilities, resulting in better patient experiences.
- Assisted in the development of effective marketing materials targeting healthcare professionals, leading to increased brand awareness and product adoption.
- Assisted in the development and launch of new medical products by providing valuable feedback from a clinical perspective.
- Mentored junior staff members through one-on-one coaching sessions, promoting professional growth and improved clinical skills.
Sales Representative
Medtronic
07.2019 - 05.2022
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Customer Technical Support
Beckman Coulter
05.2012 - 06.2014
- Responded to customer technical support inquiries and complaints via phone and email, addressing needs in real-time and proactively anticipating future product concerns.
- Delivered high-quality technical support, resolving customer issues promptly and effectively.
- Coordinated with sales and marketing teams to provide technical support for customer engagements, ensuring successful product adoption in the market.
- Provided technical support to end-users, resolving complex issues in a timely manner while maintaining high customer satisfaction ratings.
Education
Master of Science - Engineering Management
Florida International University
Miami, FL2013
Bachelor of Science - Biomedical Engineering
University of Miami
Miami, FL2010
Skills
- Employee Training and Development
- Teamwork and Collaboration
- Coaching and Mentoring
- Relationship Building
- Client Account Management
- Business Development
- Inventory Control
- Account Servicing
- Upselling and Sales Development
Certification
- IBHRE CCDS (2016)
- IBHRE CEPS (2018)
- Medtronic CAS Trained (2019)
- Medtronic Field Coach (2021)
Hobbies
- Cooking/Baking
- Beer Making
- Golfing
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Medtronic
07.2019 - 05.2022
Principal Clinical Specialist
Medtronic
07.2014 - Current
Customer Technical Support
Beckman Coulter
05.2012 - 06.2014
Master of Science - Engineering Management
Florida International University
Bachelor of Science - Biomedical Engineering
University of Miami