Jose Ocampo
Palmdale,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
10
10
years of professional experience
Work History
Salesperson
Wire X
Palmdale, CA
01.2020 - Current
- Gathered data on competitors' pricing, products, and promotional activities.
- Conducted market research to identify industry trends and customer needs.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Tested continuity of circuits with testing devices such as ohmmeters, voltmeters and ammeters.
- Installed conduit for new wiring systems in commercial buildings.
- Repaired or replaced worn or defective parts using hand tools and power tools.
Car Detailing Manager
Jays Auto Service
Palmdale, CA
02.2014 - 02.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, cloths, and buffing machines.
- Washed exterior surfaces of vehicles with water, soap and sponges and brushes.
- Shampooed carpets and upholstery in vehicles to remove stains and dirt.
- Applied conditioners to vinyl or leather seats to restore luster and suppleness.
- Hand-waxed surfaces of automobiles to provide a protective coating against sun damage.
- Treated engines with degreasing agents to make them look clean and new.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Sales Associate
G & M Paints
North Hollywood, CA
05.2016 - 11.2021
- Demonstrated product features and benefits for customers' needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with management teams to develop innovative marketing strategies.
Education
Certificate Of Completion - Real Estate Finance
Smart Move Real Estate
Palmdale, CA07-2022
High School Diploma -
Pacifica High School
Oxnard, CA05-2009
Skills
- Customer Engagement
- Sales Process
- Relationship Selling
- Sales Presentations
- Customer Care
- Door-To-Door Sales
- Networking
- Relationship Building
- Product Knowledge
- Goal Setting
- Troubleshooting
- Hand and Power Tools
- Repairs Knowledge
- Electrical Systems
- Maintenance and Repairs
- Battery Testing
- Electrical Repairs
- Design Troubleshooting
- Lighting Systems
- Electrical Component Repair
- Excellent Written and Verbal Communication Skills
Languages
English
Professional
Spanish
Professional
Timeline
Salesperson
Wire X
01.2020 - Current
Sales Associate
G & M Paints
05.2016 - 11.2021
Car Detailing Manager
Jays Auto Service
02.2014 - 02.2024
Certificate Of Completion - Real Estate Finance
Smart Move Real Estate
High School Diploma -
Pacifica High School