Jose Olano Perez
Ocala,FL
Summary
Dynamic and dedicated Medical Assistant with experience at Vizavee, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance customer service and support through effective communication and problem-solving. Bilingual in Spanish, committed to delivering exceptional care and fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Vizavee
The Villages, FL
02.2022 - 04.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Front Service Clerk
Publix
Ocala, FL
09.2021 - 02.2022
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
Sales Associate
Hollister
Ocala, FL
08.2019 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Westport High School
Ocala, FL05.2021
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Bilingual (Spanish)
- Problem-solving
- Customer support
Timeline
Medical Assistant
Vizavee
02.2022 - 04.2023
Front Service Clerk
Publix
09.2021 - 02.2022
Sales Associate
Hollister
08.2019 - 06.2021
High School Diploma -
Westport High School