Jose Ortiz
Jacksonville,FL.
Summary
Navy Pharmacy Technician with 5 years of experience and proven performance in two dynamic, military medical facilities. Extremely dedicated to customer service, with a keen eye for detail. Dedicated mentor and trainer who exhibits outstanding communication skills. Well-versed in a variety of Microsoft Software and applications. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
NMRTC NAS Jacksonville, Child
02.2023 - Current
- Hours per week:40-45
- Providing direct patient counseling on medication regimens and personally processed 8K prescriptions in support of 175K pharmacy beneficiaries
- Assisted with training onboarding staff members with operating procedures to alleviate manning issues
- Functioned as Medical Supply Representative, managing 3.5K line items valued at $3.1M aiding in maintaining a not-in-stock rate of 2 percent
- Singular efforts contributed significantly to the returned-to-stock program by redistributing 1,600 non-compliant patient medications, saving the pharmacy $536K
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician
NMRTC Yokosuka, PSC
01.2019 - 01.2022
- Hours per week 40-72
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Managed opening and closing duties for pharmacy.
- Developed and implemented improvements to pharmacy organization system.
- Resolved third-party billing, computer system and customer service issues.
Education
No Degree - Fire Science
American Public University System
Charles Town, WVHigh School Diploma -
Excelsior Charter High School
Victorville, CA08.2016
Skills
- Pharmaceutical Services
- Team Collaboration
- Quality Assurance and Control
- Pharmacy Records Management
- Ordering and Stocking Medications
- New Hire Onboarding
- Records Preparation
- Staff Development
- Resolving Customer Issues
- Equipment Cleaning and Maintenance
- Problem-Solving Skills
- Excellent Capacity To Retain New Things
Accomplishments
- Pharmacy Assistant, Navy 2019-Present
- The American Red Cross Basic Life Support for Healthcare Providers
- FEMA Introduction to incident command system (ICS-100)
Timeline
Pharmacy Technician
NMRTC NAS Jacksonville, Child
02.2023 - Current
Pharmacy Technician
NMRTC Yokosuka, PSC
01.2019 - 01.2022
No Degree - Fire Science
American Public University System
High School Diploma -
Excelsior Charter High School
Similar Profiles
Edward T. ShawEdward T. Shaw
Base Security Guard at NAS Jacksonville (This is a federal job)Base Security Guard at NAS Jacksonville (This is a federal job)
Ana Valeria BarkowAna Valeria Barkow
Customer Service Clerk at Navy Exchange at NAS JacksonvilleCustomer Service Clerk at Navy Exchange at NAS Jacksonville
Angela BenitezAngela Benitez
Child and Youth Program Assistant Director at NAS JacksonvilleChild and Youth Program Assistant Director at NAS Jacksonville