Summary
Overview
Work History
Education
Skills
Languages
Timeline
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STEPHANIE ALVAREZ

Norwalk,CA
STEPHANIE ALVAREZ

Summary

Accomplished and certified Pharmacy Technician with over 3 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Life Care Pharmacy. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced pharmacy technician with over 3 years of experience in retail pharmacy. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

8
years of professional experience

Work History

Life Care Pharmacy
Anaheim, CA

PHARMACY TECHNICIAN
01.2019 - Current

Job overview

  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.
  • Input patient's vaccine information into data base and all require government websites.

Mias Fashion
Santa Fe Springs, CA

Quality Control Technician
06.2012 - 12.2016

Job overview

  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.

Education

Cerritos College
Norwalk, CA

Associate of Arts from Pharmacy
06.2016

University Overview

  • Honor Roll Student

Skills

  • Customer Needs Assessments
  • Electronic Patient Medical Record
  • Equipment Cleaning and Maintenance
  • Pharmaceutical Services
  • Billing Processing
  • Critical Thinking
  • Dispensing Medications
  • Patient History Documentation
  • Prescription Refill Fulfillment
  • Cash Register Operation
  • Answering and Routing Calls
  • Prescription Preparation

Languages

Spanish
Native or Bilingual

Timeline

PHARMACY TECHNICIAN

Life Care Pharmacy
01.2019 - Current

Quality Control Technician

Mias Fashion
06.2012 - 12.2016

Cerritos College

Associate of Arts from Pharmacy
STEPHANIE ALVAREZ