Jose Pagan
Executive
The Bronx,NY
Summary
Forward-thinking Vice President of Operations dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches. Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change. Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 8 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
7
7
years of professional experience
Work History
Vice President of Operations
The Dynamic Bar Shaper
03.2019 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
- Established performance goals for department and outlined processes for achievement.
- Identified issues with production, workforce, and material sourcing and implemented successful solutions.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Employed optimal safety practices to reduce worksite complaints and hazards.
Chief Executive Officer
Soundview PPV
05.2016 - 02.2019
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Directed market expansions to propel business forward, meet changing customer needs.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
Education
High School Diploma -
Vocational Training Center
Brooklyn, NYSkills
- Complex Problem-Solving
- Market Trend Analysis
- Commercial Lending and Refinance
- Business Consulting
- Business Growth and Marketing Strategies
- Guest Relations
- Mentoring
- Underwriting Processes
- Leadership Training
- Partnerships and Affiliations
- Oversee Administrative Functions
- Negotiation and Persuasion
Languages
Spanish
Native or Bilingual
Timeline
Vice President of Operations
The Dynamic Bar Shaper
03.2019 - Current
Chief Executive Officer
Soundview PPV
05.2016 - 02.2019
High School Diploma -
Vocational Training Center
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