Jose Pena

Santa Clarita,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure HVAC position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

years of professional experience

Certification

Work History

Shift Leader

El Pollo Loco

07.2016 - 11.2020

Resolve guest inquiries over telephone and while at the restaurant
Working closely with managers to resolve issues regarding guest satisfaction
Training employees on efficient operation for multiple positions to ensure a clean, safe, and fast work environment.

Delivery Driver

Amazon

11.2020 - Current

Deliver a wide variety of items to different addresses and through different routes
Follow routes and time schedule
Load, unload, prepare, inspect and operate a delivery vehicle
Ask for feedback on provided services and resolve clients' complaints.

HVAC Installer

Comfort Control Corp

Santa Clarita, CA

06.2023 - 04.2024

Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.

HVAC Technician

Southwest Heating and Air

Los Angeles, CA

04.2024 - Current

Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
Worked overtime, holidays and weekends to accommodate company needs.
Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
Traveled to job sites for both scheduled and emergency appointments.
Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
Implemented digital record-keeping system for maintenance and repair work, improving organizational efficiency.
Repaired and replaced faulty motors, blowers, switches and compressor units.
Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
Worked on both home and business units for maintenance, repairs, and new installations.

Education

HVAC/R 1, 2, & 3 -

Wear Valley Occupational Center

06.2023

Skills

Fluent in both English & Spanish: speak, understand, read, write, and translate