Jose Portal Chicas
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant/Front Office Administrator
UCLA Health
08.2016 - Current
- Assist patients in the unit in a timely and efficient manner
- Assist nurses with moving patients, help patients with mobility needs, check vital signs, and manage front desk duties such as scheduling, order supplies/equipments, and answer calls.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Sr. Custodian Lead
UCLA Health
09.2015 - 07.2016
- Cleaned assigned areas, patient rooms, nursing station, ancillary rooms, exam rooms, procedure rooms, conference rooms, offices, hallways, corridor, public areas, etc
- As well as operate vacuum cleaners, buffers, wall washing, shampoo machines and floor machines
- Sweep, strip and wax floors
- Complete isolation room cleaning.
- Promoted teamwork among custodial staff through regular meetings focused on collaboration, problem-solving, and goal-setting initiatives.
- Assisted in training new custodians, helping them understand company policies and learn best practices for maintaining facilities.
Car Detail Supervisor
Mercedes Benz in Encino
02.2013 - 09.2015
- Oversee day to day activities in establishments where car washing and polishing service are provided
- Responsibilities listed on a Car Wash Manager resume sample are supervising the staff, giving quotes to customers, solving customer complaints, and maintaining supplies.
- Maintained detailed records of completed jobs as well as any necessary follow-up actions or additional services required by customers.
- Continuously monitored industry trends and best practices so as to stay on top of latest advancements within the car detailing field, and adapt them into our own workflow as appropriate.
- Managed a team of detailers, fostering a positive working environment and high-quality results.
- Trained new employees in proper detailing procedures, ensuring consistent quality across the team.
- Enhanced customer satisfaction by meticulously inspecting and correcting completed work.
Quick Lube Technician
Robertson Honda
04.2011 - 02.2013
- Reported to the Supervisor, with responsibility for the maintenance of customer's vehicles
- Such duties are; oil changes, tire rotations, tire replacements, alignments, brake replacement, transmission fluid replacement, and preparing new vehicles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
Set Dresser
Mar Production
06.2010 - 03.2011
- Arranging objects on film sets, decorating scenes, helped in moving equipment, and anything else that needed my assistance.
- Sourced required props and materials to dress sets for commercials productions.
- Implemented safety precautions during set construction and dismantling processes, reducing the risk of accidents or injuries.
Education
Los Angeles Valley College
Valley Village, CATrade School - Electrician
UEI College - Reseda, CA
Reseda, CA04.2024
Trade School - Nursing Assistance
Saint Jude Nursing Assistance
Van Nuys, CA01.2016
Ulysses S. Grant High School
Valley Village, CA01.2009
Skills
- Customer Service
- Personalized Patient Care
- Charting Skills
- Microsoft Office
- Written and Oral communication skills
- Operations Management
- Complex Problem-Solving
- Reliable team player
- Direct Patient Care
- Employee Motivation
- Staff Management
- Goal-Oriented
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
Certification
- Certified Nursing Assistant License, 2024
- CPR, 2024
References
Available upon request
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Certified Nursing Assistant/Front Office Administrator
UCLA Health
08.2016 - Current
Sr. Custodian Lead
UCLA Health
09.2015 - 07.2016
Car Detail Supervisor
Mercedes Benz in Encino
02.2013 - 09.2015
Quick Lube Technician
Robertson Honda
04.2011 - 02.2013
Set Dresser
Mar Production
06.2010 - 03.2011
Los Angeles Valley College
Trade School - Electrician
UEI College - Reseda, CA
Trade School - Nursing Assistance
Saint Jude Nursing Assistance
Ulysses S. Grant High School