JOSE RAMIREZ
Cartersville,Georgia
Summary
Motivated professional with management experience in manufacturing and automotive. Adapts quickly to different processes and drives company objectives in both individual and team capacities. Resourceful and results-driven, passionate about growth and efficiency to achieve company needs.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Automotive Service Manager
Pep Boys Automotive
Cartersville, USA
10.2013 - Current
- Demonstrated ability to manage customer relations and provide superior customer service
- Identified areas of improvement in automotive services processes and developed solutions in order to achieve company goals and targeted metrics
- Assisted in recruiting qualified technicians as needed to meet business demands
- Utilized advanced diagnostic tools to identify problems quickly and accurately
- Conducted regular staff meetings to review performance metrics, discuss goals, and address any issues or concerns
- Monitored inventory levels of automotive parts, fluids, lubricants, tools., ensuring adequate supply at all times
Technician Production Manager
Car-Max Auto
Kennesaw, USA
06.2006 - 10.2013
- Managed automotive shop in operations and coordinated vehicle reconditioning processes, driving quality of inspections according to company standards
- Implemented process improvements that resulted in reduced waste and improved throughput time
- Ensuring our daily and weekly goals were met
- Managed a team of 20+ employees in our vehicle reconditioning department
- Worked along with auto technicians to make sure all necessary vehicle repairs were completed on time without compromising quality standards
- Established metrics-based performance evaluations for all personnel under my supervision
- Resolved conflicts between departments or personnel within the organization as required
- Coached and motivated team members by providing appropriate training and growth opportunities
Body Builder
Morgan Corporation
Rydal, USA
05.2001 - 06.2004
- Read blueprints or technical diagrams to determine the specific materials required for each job;.
- Constructed and welded vehicle bodies, frames and components according to specifications.
- Fabricated parts such as brackets, flanges, plates and angles using hand tools, power tools and welding equipment.
- Conducted tests on assembled components to ensure their functionality.
- Trained apprentices in basic skills related to vehicle body building activities.
- Interpreted plans, drawings, and specifications received from professionals to develop and implement action plan for creating specified components.
- Retrieved correct materials from product inventory to perform various fabrication duties.
- Tracked material inventories and ordered new parts to prevent shortages.
Education
Associate in Science (A.S.) - Automotive Technology
Eastfield College
Dallas, TX05.2004
Skills
- Operations Management
- Team building
- Problem-solving abilities
- Communication Skills
- Adaptability
- Quality Control
- Supply Management
- Employee Training
Certification
- ASE Certified Technician
- Toyota Technical Education Certified
Awards
Toyota Technical Education Certified
Languages
Spanish, Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Automotive Service Manager
Pep Boys Automotive
10.2013 - Current
Technician Production Manager
Car-Max Auto
06.2006 - 10.2013
Body Builder
Morgan Corporation
05.2001 - 06.2004
- ASE Certified Technician
- Toyota Technical Education Certified
Associate in Science (A.S.) - Automotive Technology
Eastfield College
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